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Rippling

Rippling IT

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Rippling IT
8.3 /10

What is Rippling IT?

Rippling IT is powered by native user and device data, unlocking total visibility and control over Identity, Devices, and Inventory across the user lifecycle.

Company Details


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Rippling IT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling IT?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Reporting

90

Privileged Access Management

89

Identity Governance

89

Password Management

88

Provisioning Deprovisioning

88

Access Request Management

86

Activity Monitoring Alerts

85

Multi-Factor Authentication (MFA)

85

Advanced Provisioning

83

Web Cloud Single Sign on (SSO)

83

Mobility Support

81

Vendor Capability Ratings

Average 83

Ease of Implementation

92

Ease of Data Integration

92

Vendor Support

88

Ease of IT Administration

86

Business Value Created

86

Quality of Features

85

Breadth of Features

85

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Rippling IT Reviews

Omkar W.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

Streamlined HR and IT management, still evolving

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

Rippling IT stands out by unifying HR, IT, and device management into one platform, with powerful automation, cross-OS support, and seamless onboarding/offboarding.

What is your favorite aspect of this product?

My favorite aspect is how it automates onboarding and offboarding by handling app access, devices, and permissions in one place.

What do you dislike most about this product?

Sometimes the platform feels overwhelming at first, and certain features take time to learn and navigate

What recommendations would you give to someone considering this product?

Take time to explore the automation and integration features early, as they unlock the most value and simplify IT management long term.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Commodity Features

Pedro M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2025

A all-in-one software that unites HR and IT

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

The integration of SSO, Device Management, user provisioning/deprovisioning, and HR/payroll functionalities into a single platform sets Rippling IT apart. This streamlined approach simplifies IT administration and HR processes, reducing complexity and improving efficiency.

What is your favorite aspect of this product?

The user-friendly interface stands out as exceptionally intuitive and remarkably easy to navigate, consistently delivering a clean, efficient, and positive experience for all users, regardless of their technical proficiency.

What do you dislike most about this product?

The current MFA authenticator options are limited to Google Auth, which is a significant drawback. Furthermore, the absence of Linux management support restricts its usability across diverse IT environments. Finally, the user interface appears noticeably outdated, detracting from the overall user experience and professional appearance.

What recommendations would you give to someone considering this product?

A fantastic tool for new organizations, handling everything from user provisioning during onboarding to offboarding and deprovisioning, with the ability to integrate multiple tools, including custom applications via SCIM.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Respectful

Sunny Y.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

.A Streamlined, All-in-One HR and IT Platform That

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

Rippling IT stands out from other similar products because of its seamless integration between HR and IT functions in a single platform. Unlike many tools that handle only one area, Rippling allows you to manage employee onboarding, app provisioning, device tracking, and access control all from one place. Its automation capabilities reduce manual work, and the interface is clean and easy to use. This tight integration helps IT and HR teams collaborate better, speeds up processes, and ensures consistency across the organization—something that’s often lacking in other standalone systems.

What is your favorite aspect of this product?

My favorite aspect of Rippling is its automated onboarding and app provisioning. With just a few clicks, new employees get access to all the tools they need, and devices can be assigned or managed easily. It saves a lot of time, reduces errors, and creates a smooth, professional experience for new hires.

What do you dislike most about this product?

What I dislike most about Rippling is that some advanced features can be a bit hidden or require extra steps to access, which might be confusing for new users. Also, certain customizations are limited unless you have higher-tier plans, which can be restrictive for growing teams with evolving needs.

What recommendations would you give to someone considering this product?

If you're considering Rippling, my recommendation is to take full advantage of its automation and integrations from the start. Spend time setting up workflows properly—it will save a lot of effort later. Also, involve both HR and IT teams early in the setup to align processes smoothly. Lastly, make sure to explore all available modules to get the most value out of the platform as your organization grows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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