Paylocity Customer Reviews 2025 | Payroll

This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Paylocity

Composite Score

8.4 /10

CX Score

8.4 /10

123 Reviews Write a Review

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paylocity won the following awards in the Payroll category

Filter By

1 Top Rated Capabilities

0 Top Rated Features

2025

2 Top Rated Capabilities

6 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

8
Since last award

95 Plan to Renew

9
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

9% Neutral

89% Positive

Pros

Respectful
Reliable
Transparent
Trustworthy

Feature Ratings

Average 82

Direct Deposit

Benefits Calculation

Tax Form Preparation

Time and Attendance

Taxation Deduction

Self Service Portal

Compensation Management

HR Systems Interface

Accounting Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Average 74

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Translation missing: en.product_page.ratings.score 8.5

View Paylocity in this category (opens in a new tab)

Benefits Administration

Translation missing: en.product_page.ratings.score 8.2

View Paylocity in this category (opens in a new tab)

Talent Management

Translation missing: en.product_page.ratings.score 8.2

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Translation missing: en.product_page.ratings.score 7.6

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

William C.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great product all around!

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity is simple to use and that is what is great about it. Other similar products make things very complicated to use and are just not clear enough.

What is your favorite aspect of this product?

My favorite aspect of Paylocity is that it is simple to use! It is not designed to be over complicated and their pay stubs are very easy to read as well which is a huge plus.

What do you dislike most about this product?

I do not dislike anything about Paylocity. It works as intended and does a great job at everything it does.

What recommendations would you give to someone considering this product?

I would recommend you to choose Paylocity over its competitors since it in my opinion over-delivers on everything it offers

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zuchu M.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Perfect Payroll Processing Software For Business

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

When it comes to Payroll processing, Paylocity offers amazing features. It also comes with other capabilities and it's multi-purpose

What is your favorite aspect of this product?

I like the effortless way it helps process payroll. The software is affordable Using Paylocity offers Amazing features

What do you dislike most about this product?

No issues with Paylocity. It has been great

What recommendations would you give to someone considering this product?

I recommend Paylocity for payroll processing. It has never been a problem and is affordable too.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Nikola S.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Paylocity is a great choice.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity features a nice payroll, HRIS, time & labor, and time off system. They create payroll terribly straightforward to try to to as everything feeds along very well. The time & labor module works very well, providing an area for worker to clock on and out and submit time off requests. They have an incredible content and great client service for finding platform issues.

What is your favorite aspect of this product?

The system is user-friendly. It’s been easy to method payroll and our workers are happy with the data they’ll access easily. I also love the recruiting module. It’ very easy to use and once we hire a candidate, it flows right into the onboarding program, that is additionally a beautiful tool.

What do you dislike most about this product?

Paylocity doesn’t have nice additional options for things like surveys, culture things like awards/communications, performance evaluations.They can not calculate lookback periods for normal rate purchase non-exempt employees. However, once using in a single state that’ not CA, payroll works very well.

What recommendations would you give to someone considering this product?

So much better than what we moved away from. All of them have some things needing attention. We never had a regular sales rep or service person before moving to Paylocity. Our sales rep continues to be substantially concerned and consistent and fair. We’ve had some changes in our service rep, however every time they get better and additional knowledgeable.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Latest Research

Paylocity

What is Paylocity?

Company Details

Need Assistance?

Awards & Recognition

Paylocity Ratings

90 Likeliness to Recommend

8 Since last award

95 Plan to Renew

9 Since last award

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Benefits Calculation Ability to calculate benefits

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

HR Systems Interface Ability to interface with the organization’s HR system.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Benefits Administration

Talent Management

Human Capital Management - Midmarket

Paylocity Reviews

William C.

Great product all around!

Likeliness to Recommend

Pros

Zuchu M.

Perfect Payroll Processing Software For Business

Likeliness to Recommend

Pros

Nikola S.

Paylocity is a great choice.

Likeliness to Recommend

Pros

Most Popular Paylocity Comparisons

isolved People Cloud

Dayforce

Rippling

Workday Human Capital Management

UKG Pro

ADP Workforce Now

Title

8
Since last award

9
Since last award

1
Since last award

Feature Ratings

Direct Deposit

Benefits Calculation

Tax Form Preparation

Time and Attendance

Taxation Deduction

Self Service Portal

Compensation Management

HR Systems Interface

Accounting Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Ease of Customization