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Paylocity

Paylocity

Composite Score
8.2 /10
CX Score
8.2 /10

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

94 Plan to Renew

6
Since last award

75 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

3% Negative
11% Neutral
86% Positive

Pros

  • Respectful
  • Reliable
  • Client Friendly Policies
  • Trustworthy

Cons

  • Under Delivered

Feature Ratings

Average 78

Regulatory Compliance

81

Self Service Portal

80

Payroll Integration

79

Benefits Administration

78

Contributions and Payment Tracking

77

Archiving and Reporting

77

User and Enrollment Management

76

Provider Management

74

Claims Management

73

Vendor Capability Ratings

Average 74

Breadth of Features

79

Business Value Created

75

Quality of Features

75

Product Strategy and Rate of Improvement

75

Ease of IT Administration

75

Usability and Intuitiveness

74

Ease of Implementation

74

Availability and Quality of Training

73

Vendor Support

71

Ease of Data Integration

71

Ease of Customization

70

Paylocity Reviews

Cheryl B.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Always improving features

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

The value for the features offered. Very good client support, training, and knowledge base.

What is your favorite aspect of this product?

The enhanced payroll process. It has cut our payroll time to less than half of what it was before. Worforce management and document capabilities are also good.

What do you dislike most about this product?

Reporting. There is not much customization with the dynamic reporting, and it is too complex for someone who doesn't have hours to spend testing it. How about an enhancement that allows you to drag and drop data fields to create custom reports?

What recommendations would you give to someone considering this product?

Test the demo to get a feel for the product. Speak to someone who has been using it for a while to get a clear understanding of the capabilities and value.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful

Samantha B.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Exceptional Payroll & Recruitment Tools

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Paylocity offers a seamless payroll experience that’s both reliable and easy to manage, paired with a robust recruitment module that simplifies candidate tracking and onboarding. What truly sets it apart is the dedicated service department and knowledgeable account managers who make implementation smooth and ongoing support exceptional.

What is your favorite aspect of this product?

The payroll module is incredibly user-friendly and accurate, saving us time and reducing errors. The recruitment features—from job postings to applicant tracking—are comprehensive and intuitive. Plus, the support team and account managers are responsive, proactive, and genuinely invested in our success.

What do you dislike most about this product?

While most features are strong, reporting could be more flexible and customizable. Some analytics require manual workarounds, which can be time-consuming for strategic HR planning.

What recommendations would you give to someone considering this product?

If payroll accuracy and recruitment efficiency are top priorities, Paylocity is a fantastic choice. Be sure to engage with their service team early—they’re incredibly helpful during setup and beyond. Also, take full advantage of the training resources and customize workflows to match your organization’s needs.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Diana O.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

To degree of employees support payroll & benefits

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Keeps easy enrollments and termination process, paystubs, Paychex and diversity of records

What is your favorite aspect of this product?

easy to fulfill employees requests

What do you dislike most about this product?

PTO inaccurate in some cases and some rules clear employee's accumulated hours

What recommendations would you give to someone considering this product?

better accrual system to track employees benefits

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies

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