What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
5
Since last award
94 Plan to Renew
6
Since last award
75 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Reliable
- Client Friendly Policies
- Trustworthy
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Regulatory Compliance
Self Service Portal
Payroll Integration
Benefits Administration
Contributions and Payment Tracking
Archiving and Reporting
User and Enrollment Management
Provider Management
Claims Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
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Payroll
Translation missing: en.product_page.ratings.score 8.4
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Talent Management
Translation missing: en.product_page.ratings.score 8.2
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Human Capital Management - Midmarket
Translation missing: en.product_page.ratings.score 7.6
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Paylocity Reviews
Cheryl B.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2025
Always improving features
Likeliness to Recommend
What differentiates Paylocity from other similar products?
The value for the features offered. Very good client support, training, and knowledge base.
What is your favorite aspect of this product?
The enhanced payroll process. It has cut our payroll time to less than half of what it was before. Worforce management and document capabilities are also good.
What do you dislike most about this product?
Reporting. There is not much customization with the dynamic reporting, and it is too complex for someone who doesn't have hours to spend testing it. How about an enhancement that allows you to drag and drop data fields to create custom reports?
What recommendations would you give to someone considering this product?
Test the demo to get a feel for the product. Speak to someone who has been using it for a while to get a clear understanding of the capabilities and value.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Respectful
Samantha B.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2025
Exceptional Payroll & Recruitment Tools
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Paylocity offers a seamless payroll experience that’s both reliable and easy to manage, paired with a robust recruitment module that simplifies candidate tracking and onboarding. What truly sets it apart is the dedicated service department and knowledgeable account managers who make implementation smooth and ongoing support exceptional.
What is your favorite aspect of this product?
The payroll module is incredibly user-friendly and accurate, saving us time and reducing errors. The recruitment features—from job postings to applicant tracking—are comprehensive and intuitive. Plus, the support team and account managers are responsive, proactive, and genuinely invested in our success.
What do you dislike most about this product?
While most features are strong, reporting could be more flexible and customizable. Some analytics require manual workarounds, which can be time-consuming for strategic HR planning.
What recommendations would you give to someone considering this product?
If payroll accuracy and recruitment efficiency are top priorities, Paylocity is a fantastic choice. Be sure to engage with their service team early—they’re incredibly helpful during setup and beyond. Also, take full advantage of the training resources and customize workflows to match your organization’s needs.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Diana O.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2025
To degree of employees support payroll & benefits
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Keeps easy enrollments and termination process, paystubs, Paychex and diversity of records
What is your favorite aspect of this product?
easy to fulfill employees requests
What do you dislike most about this product?
PTO inaccurate in some cases and some rules clear employee's accumulated hours
What recommendations would you give to someone considering this product?
better accrual system to track employees benefits
Pros
- Trustworthy
- Caring
- Respectful
- Client Friendly Policies