What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
8
Since last award
95 Plan to Renew
9
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Reliable
- Transparent
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Tax Form Preparation
Time and Attendance
Taxation Deduction
Self Service Portal
Compensation Management
HR Systems Interface
Accounting Systems Interface
Retirement Plan Tracking
Vacation and Leave Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.2
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Talent Management
Translation missing: en.product_page.ratings.score 8.2
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Human Capital Management - Midmarket
Translation missing: en.product_page.ratings.score 7.6
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Paylocity Reviews
Cheryl K.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2025
Best I have every used in my 30 year career
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Customer service response is amazing
What is your favorite aspect of this product?
Very user friendly for Admin and employees
What do you dislike most about this product?
nothing i dont have any complaints
What recommendations would you give to someone considering this product?
It is the BEST
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bobbi I.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2025
Paylocity's Impact, Strengths, and Room To Improve
Likeliness to Recommend
What differentiates Paylocity from other similar products?
It is always important that we are able to contact our client services team when we have an issue. I do not need to wait days for someone to get back to us. Our business moves fast and with over 1,400 team members and continuing to acquire new dealerships, it is important that we get answers when we need them so we can service our team members quickly.
What is your favorite aspect of this product?
Data Analytics, Community, and Reporting
What do you dislike most about this product?
Some of the filters in Community are not user friendly and you have to work around trying to publish to only those that need the information. Not a fan of the buried Resources and multiple click paths to get to important information within the system, especially if it is information that only managers should view. Plus the mobile app and the desktop should feel similar to a user but there are different names and click paths to get to the same information.
What recommendations would you give to someone considering this product?
Ensure your internal team is prepared in advance of implementation; understand areas you may need to work around; utilize the products you purchase to the fullest by being creative with regard to how you can engage your workforce.
Pros
- Caring
- Respectful
- Fair
- Acts with Integrity
Angela C.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Oct 2025
I like Paylocity.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
the level of servie when/if an issue comes up.
What is your favorite aspect of this product?
Having a dedicated account manager that sees all issues through from start to finish.
What do you dislike most about this product?
When it doesn't work right
What recommendations would you give to someone considering this product?
Give it a try. The level of servie is the differntiator here.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
