What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
8
Since last award
95 Plan to Renew
9
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Reliable
- Transparent
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Tax Form Preparation
Time and Attendance
Taxation Deduction
Self Service Portal
Compensation Management
HR Systems Interface
Accounting Systems Interface
Retirement Plan Tracking
Vacation and Leave Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 8.5
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.2
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Talent Management
Translation missing: en.product_page.ratings.score 8.2
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Human Capital Management - Midmarket
Translation missing: en.product_page.ratings.score 7.6
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Paylocity Reviews
Derek C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2025
Great Product
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Ease of use
What is your favorite aspect of this product?
The various modules and the ability move from one item to another such as Time and Labor or Asset Management.
What do you dislike most about this product?
The vacation tracking I have had challenges with and the setup with new employees at times
What recommendations would you give to someone considering this product?
Don't limit yourself in the product, if thing there's a need for something, PCTY probably already aware of it and have a solution for you
Pros
- Trustworthy
- Unique Features
- Client Friendly Policies
- Altruistic
Krista G.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2025
Easy, Efficient, and Exceptional Service
Likeliness to Recommend
What differentiates Paylocity from other similar products?
I’ve worked with Paylocity, Paychex, and ADP, and Paylocity is by far the easiest to use—for both admin and employees. I also love that when I call, someone actually answers right away (no endless hold music!). Their customer service is outstanding and a big reason I’ve chosen to bring Paylocity into two different companies.
What is your favorite aspect of this product?
Payroll is very easy and customizable.
What do you dislike most about this product?
I don't like paying implementation fees on everything I want to add.
What recommendations would you give to someone considering this product?
I wish the performance management portion was more flexible in the setup and features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cheryl B.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2025
Always improving features
Likeliness to Recommend
What differentiates Paylocity from other similar products?
The value for the features offered. Very good client support, training, and knowledge base.
What is your favorite aspect of this product?
The enhanced payroll process. It has cut our payroll time to less than half of what it was before. Worforce management and document capabilities are also good.
What do you dislike most about this product?
Reporting. There is not much customization with the dynamic reporting, and it is too complex for someone who doesn't have hours to spend testing it. How about an enhancement that allows you to drag and drop data fields to create custom reports?
What recommendations would you give to someone considering this product?
Test the demo to get a feel for the product. Speak to someone who has been using it for a while to get a clear understanding of the capabilities and value.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Respectful
