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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
8% Neutral
83% Positive

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Interactive Organizational Chart

82

Employee Record

82

Payroll Administration

81

Workforce Planning

81

Position Management

81

Leave Management

80

Benefits Administration

80

Time and Attendance

80

Scheduling

79

Reporting and Analytics

78

Talent Management

78

Vendor Capability Ratings

Average 77

Breadth of Features

81

Business Value Created

79

Usability and Intuitiveness

79

Ease of Implementation

79

Quality of Features

79

Ease of Data Integration

79

Ease of IT Administration

78

Ease of Customization

77

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

74

Vendor Support

73

ADP Workforce Now Reviews

Sanika G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

The All-In-One HR platform for every business

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP's legacy in payroll is unmatched as they've been doing this for over 75 years. Based on my experience its deep-rooted expertise in payroll and tax compliance backed by an immense data pool is the biggest differentiator. They handle tax filings across countless jurisdictions, automate complex calculations and stay ahead of ever-changing regulations in a way that very few competitors can match. An all-in-one platform for mid-to-large businesses, gives us a unique edge in simplifying very complex HR functions and ensuring regulatory adherence.

What is your favorite aspect of this product?

It's definitely their payroll and tax filing accuracy. It might sound a bit dry but for any business getting payroll right is non-negotiable. ADP has consistently delivered on this front, handling complex tax regulations and filings with an impressive level of precision. It's not just a payroll processor or simply a time-tracking tool rather it's an HR platform that really pulls everything under one roof. The peace of mind knowing your employees will be paid correctly and your business will stay compliant is an invaluable experience to have. I genuinely appreciate how it centralizes so many critical HR functions together.

What do you dislike most about this product?

I dislike its sheer complexity and the rather steep learning curve. You're presented with so many options and menus that it can be genuinely overwhelming, especially for new users or HR teams that aren't particularly tech-savvy. It's not always intuitive and I've found myself digging through help articles or waiting on hold for support more often than I'd like just to figure out a feature that should in my opinion be more straightforward. It just feels like a bottleneck and it can turn a minor hiccup into a major headache.

What recommendations would you give to someone considering this product?

I'm consistently impressed by its robust capabilities. Its payroll processing and tax filing are very reliable and let's be honest it's a huge weight off any HR professional's shoulders. I'd also highly recommend it for its solid HR suite, having everything from time and attendance to benefits and talent management under one roof really smoothens operations. The employee self-service portal is really great as it not only helps employees to handle their own updates and requests but freeing up the HR team for more strategic tasks. It's a very scalable solution that can grow with your business, In a word it's a top-notch solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit Kumar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its comprehensive range of services, which includes payroll, HR management, talent management, and benefits administration all on a single platform. Its user-friendly design allows both HR experts and employees to navigate with ease.

What is your favorite aspect of this product?

Payroll processing is seamlessly automated, assuring accuracy and compliance with tax requirements, while greatly reducing administrative burdens. Furthermore, the platform's clear user interface makes it simple for HR professionals to navigate and manage personnel data.

What do you dislike most about this product?

its complexity, especially for beginning users. The platform has a steep learning curve, and accessing its numerous capabilities can be daunting without proper training.

What recommendations would you give to someone considering this product?

Start by assessing your business needs to determine which features are essential.

Pros

  • Effective Service
  • Caring
  • Respectful
  • Helps Innovate

Heath B.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a great product for all things HR related - organizational charts, notificiations, time off requests and reporting.

What is your favorite aspect of this product?

ADP has top of the line compliance and updates for the latest compliance issues.

What do you dislike most about this product?

The ADP system feels dated and customer support is not always helpful or understanding.

What recommendations would you give to someone considering this product?

Overall, this is a great product and has all the features a business needs for a payroll / human resources product.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Cons

  • Charges for Enhancements

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