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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Benefits Administration category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
4% Neutral
87% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation

Feature Ratings

Average 84

Benefits Administration

87

Regulatory Compliance

87

Self Service Portal

86

User and Enrollment Management

85

Payroll Integration

84

Provider Management

83

Contributions and Payment Tracking

83

Archiving and Reporting

76

Vendor Capability Ratings

Average 79

Ease of IT Administration

83

Breadth of Features

82

Ease of Implementation

81

Quality of Features

81

Business Value Created

81

Usability and Intuitiveness

81

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Vendor Support

75

Availability and Quality of Training

73

ADP Workforce Now Reviews

Rafael Andrés B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

A great All-in-One data tool with a learning curve

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Its main differentiator is its complete integration and scalability. While other tools might be great in one area (e.g., just payroll or just HR), ADP Workforce Now is a true "all-in-one" designed for medium to large businesses. It's a robust, reliable platform with a long history in the market, which builds a lot of trust, especially for sensitive topics like pay and benefits. Its ability to handle payroll and regulatory complexities is its biggest strength.

What is your favorite aspect of this product?

You get everything in one place: payroll, HR, benefits, time management, and talent. For me, the integration is key, the fact that everything is used without having to use multiple systems makes work a lot more efficient, especially for managing payroll and . Its reporting capabilities are also very robust, which lets me pull detailed insights whenever I need them.

What do you dislike most about this product?

Is the steep learning curve. The interface can feel a bit dated and isn't as intuitive as other more modern tools. At first, finding some specific functions can be a challenge, and I sometimes feel overwhelmed by the sheer number of options. Also, customer support can be inconsistent, with long wait times, which is frustrating when you have an urgent question.

What recommendations would you give to someone considering this product?

Would be to be prepared for the implementation phase and the initial learning curve. It's not a tool you'll master in a week. It's a worthwhile time investment, but only if your organization needs all the functionality it offers. If you only need something basic for payroll, it might be overkill. However, if you're looking for a comprehensive solution that can grow with your company and gives you the peace of mind of having all your workforce data in one place, ADP Workforce Now is an excellent choice.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Pablo Rafael P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Comprehensive payroll solution with some limits.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Better with compliance and regulations

What is your favorite aspect of this product?

One of my favorite aspects of ADP Workforce Now is its centralized, all-in-one platform that combines payroll, HR, time tracking, and benefits administration. This integration streamlines payroll processes, reduces the need for manual data entry, and minimizes errors. The platform’s self-service options for employees are also a huge plus, as they can access their pay stubs, update personal information, and manage direct deposits independently, saving time for both employees and the payroll team. Overall, ADP Workforce Now enhances accuracy and efficiency, making payroll management much smoother.

What do you dislike most about this product?

The biggest drawback of ADP Workforce Now is its occasional lack of flexibility and customization. While the platform is feature-rich, some functions are not fully customizable to specific organizational needs, which can limit how tailored our payroll processes are. Additionally, it can sometimes feel complex or not as intuitive, particularly for users who are new to the system or need advanced reports. Certain updates and navigation steps can also slow down workflow, especially during high-demand periods like payroll deadlines.

What recommendations would you give to someone considering this product?

1. Plan for Implementation and Training: Allocate enough time and resources for the initial setup and training. ADP Workforce Now has a lot of features, and getting familiar with them all takes time. Make use of ADP’s training resources and involve all team members who will be using the platform. 2. Utilize Self-Service Options: Encourage employees to use the self-service portal for tasks like checking pay stubs, updating information, or managing benefits.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Laura S.

  • Role: Operations
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

A internationally renowned resource and tool

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Integration with other tools makes it easier to use

What is your favorite aspect of this product?

Comprehensive resource for data and information

What do you dislike most about this product?

Best suited to large companies

What recommendations would you give to someone considering this product?

Take the time to implement all modules

Pros

  • Inspires Innovation
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Less Generous
  • Under Delivered
  • Less Friendly Negotiation

Most Popular ADP Workforce Now Comparisons

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