What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
88 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Self Service Portal
Vacation and Leave Tracking
Compensation Management
Taxation Deduction
Tax Form Preparation
Benefits Calculation
HR Systems Interface
Retirement Plan Tracking
Accounting Systems Interface
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Human Capital Management - Midmarket
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Talent Management
Translation missing: en.product_page.ratings.score 8.1
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.1
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Talent Acquisition Suites
Translation missing: en.product_page.ratings.score 7.8
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Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.4
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ADP Workforce Now Reviews
Rafael Andrés B.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2025
A great All-in-One data tool with a learning curve
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Its main differentiator is its complete integration and scalability. While other tools might be great in one area (e.g., just payroll or just HR), ADP Workforce Now is a true "all-in-one" designed for medium to large businesses. It's a robust, reliable platform with a long history in the market, which builds a lot of trust, especially for sensitive topics like pay and benefits. Its ability to handle payroll and regulatory complexities is its biggest strength.
What is your favorite aspect of this product?
You get everything in one place: payroll, HR, benefits, time management, and talent. For me, the integration is key, the fact that everything is used without having to use multiple systems makes work a lot more efficient, especially for managing payroll and . Its reporting capabilities are also very robust, which lets me pull detailed insights whenever I need them.
What do you dislike most about this product?
Is the steep learning curve. The interface can feel a bit dated and isn't as intuitive as other more modern tools. At first, finding some specific functions can be a challenge, and I sometimes feel overwhelmed by the sheer number of options. Also, customer support can be inconsistent, with long wait times, which is frustrating when you have an urgent question.
What recommendations would you give to someone considering this product?
Would be to be prepared for the implementation phase and the initial learning curve. It's not a tool you'll master in a week. It's a worthwhile time investment, but only if your organization needs all the functionality it offers. If you only need something basic for payroll, it might be overkill. However, if you're looking for a comprehensive solution that can grow with your company and gives you the peace of mind of having all your workforce data in one place, ADP Workforce Now is an excellent choice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Doug L.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Simple and straight forward.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Fairly common use throughout the industry
What is your favorite aspect of this product?
Very simple interface
What do you dislike most about this product?
No main issues.
What recommendations would you give to someone considering this product?
Compare it to Workday.
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Helps Innovate
Ndumiso Theo N.
- Role: Operations
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Nov 2024
Fantastic Product
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Smooth operation and user friendly
What is your favorite aspect of this product?
Payroll services
What do you dislike most about this product?
Nothing at the moment
What recommendations would you give to someone considering this product?
Make use of all services provided, Talent Acquisition, Payroll, Time and Attendance to enjoy the full use of the product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
