What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
91 Plan to Renew
3
Since last award
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Transparent
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Interactive Organizational Chart
Employee Record
Payroll Administration
Workforce Planning
Position Management
Leave Management
Benefits Administration
Time and Attendance
Scheduling
Reporting and Analytics
Talent Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Talent Management
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Benefits Administration
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Payroll
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Talent Acquisition Suites
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Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 7.4
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ADP Workforce Now Reviews
Alex R.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2025
cloud‑based, all‑in‑one HR
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now stands out for its robust payroll, compliance tools, integrated HR suite, scalable modules, and industry benchmarking—ideal for midsize to large businesses needing an all-in-one platform.
What is your favorite aspect of this product?
Payroll & Compliance Automation — Automatically handles tax filings, wages, withholdings, legal compliance across jurisdictions.
What do you dislike most about this product?
Integrated HR + Analytics + Reporting Suite — Centralized HR workflows (onboarding, benefits, time tracking) with dashboards and benchmarking/people‑analytics.
What recommendations would you give to someone considering this product?
You need a lightweight, very intuitive tool, especially for recruitment / ATS,
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Mandi N.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jul 2025
A balanced workforce system with it's pros & cons
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now is built specifically for mid-sized businesses looking for all-in-one solutions. There are other tools which work mainly on payroll and charge higher subscriptions for additional functionalities, ADP provides payroll, HR, time tracking, talent management in a single platform. The platform is very flexible and we can add modules based on our requirements as the business evolve.
What is your favorite aspect of this product?
I was involved in the deployment phase of ADP during the most complex phases like employee data migration and payroll configuration. I felt like it has flexible customizations and streamlines the workflows. It automates time tracking which is a great thing for compliance. The self serve functionalities is an added advantage, it enables the end users to access their payslips, raise a PTO request, and update the personal information.
What do you dislike most about this product?
The interface could have been more interactive and user friendly. Although there are a lot of customizations, at times to make any changes, admin level access is required. Only a professional can work on this application and there is no much learning documents or videos available to understand the application better. Customer service only picks up the request after multiple attempts which should be improved.
What recommendations would you give to someone considering this product?
If the organization is mid level, this is a perfect HR solution. First add the basic functionalities of payroll and then slowly move to additional features that ways you can have a try on how the application works and if it fits you well, you can move to higher levels.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation
Cons
- Commodity Features
- Less Effective Service
- Vendor's Interest First
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2025
Dependable with accurate and faster payroll.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
