What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
91 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Acts with Integrity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Interactive Organizational Chart
Position Management
Payroll Administration
Benefits Administration
Workforce Planning
Talent Management
Time and Attendance
Performance Management
Leave Management
Scheduling
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Payroll
Score 7.8
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Talent Management
Score 7.6
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Benefits Administration
Score 7.6
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Talent Acquisition Suites
Score 7.6
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Workforce Management - Midmarket
Score 7.4
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ADP Workforce Now Reviews
Saleem Y.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2025
A Reliable and All in One Powerhouse
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
It stands out with its all-in-one HR, payroll, and AI-driven analytics, offering unmatched integration.
What is your favorite aspect of this product?
My favorite aspect is its AI-powered benchmarking and analytics
What do you dislike most about this product?
I dislike the complexity, interface and setup process mostly
What recommendations would you give to someone considering this product?
As I have used ADP Workforce Now, I recommend it for midsize to enterprise businesses seeking a robust, AI-enhanced HR and payroll solution with strong integration and compliance tools.
Pros
- Enables Productivity
- Saves Time
- Fair
- Over Delivered
Julien W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2025
fast and surprisingly easy.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Daily updates, manage payroll correctly, economically and accurately
What is your favorite aspect of this product?
I like the updates!
What do you dislike most about this product?
I love EVERYTHING! Setting up everything (benefits, payroll, and onboarding) was quick and surprisingly easy.
What recommendations would you give to someone considering this product?
It's ideal for keeping our finances up-to-date in an economical and accurate manner. It's recommended to use portals such as benefits, tax returns, talent, and onboarding, except for hiring. It can be implemented by multiple departments, with each role assigned specifically.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Laura V.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2026
ADP is not my friend
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Not focused on the customer and should have offered more best practice tools when implementation took place rather than just doing what the customer asked (even though it was wrong).
What is your favorite aspect of this product?
Nothing about this product is a favorite of mine.
What do you dislike most about this product?
I have only 2000 characters, and that is not enough to express my dislikes of this product.
What recommendations would you give to someone considering this product?
Stop what you are doing and look for another product.
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
