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Adobe Systems

Adobe Firefly

Composite Score

8.3 /10

CX Score

8.6 /10

45 Reviews Write a Review

What is Adobe Firefly?

Firefly is a separate family of creative generative AI models coming to Adobe products, with an initial focus on image and text effect generation. Adobe Firefly uses generative AI and simple text prompts to create the highest quality output — beautiful images, text effects, and fresh color palettes.

Company Details

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Adobe Firefly Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Firefly?

2% Negative

5% Neutral

93% Positive

Pros

Performance Enhancing
Respectful
Efficient Service
Caring

Feature Ratings

Average 82

Import and Export Capabilities

Design Optimization

Generative Design

Graphics Editing

Multi-Device Support

Accessibility Checks

Multi-Need Content Support

Content Library

Collaboration Tools

Vendor Capability Ratings

Average 80

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Also Featured in...

AI Content Creation and Optimization

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Latest Research

Adobe Firefly

What is Adobe Firefly?

Company Details

Need Assistance?

Adobe Firefly Ratings

85 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Adobe Firefly?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Import and Export Capabilities Import and export designs into other development tools, social media platforms etc.

Design Optimization Auto-identify errors and potential improvements to the design.

Generative Design Using artificial intelligence to generate logos, images, brand kits and design templates based on prompts.

Graphics Editing Various tools within th tool to allow designers to edit graphics such as crop, magnify, spacing, text fonts, colour, layers, file conversion etc.

Multi-Device Support Optimized for use across both desktop and mobile platforms.

Accessibility Checks Auto-identify issues with readability, color contrast, and more to follow accessibility standards.

Multi-Need Content Support Ability to assist with graphic design for various needs, i.e. image/posters, videos, applications and websites.

Content Library Available storage of completed and in-progress stock designs within the software to assist with design inspiration.

Collaboration Tools Ability to collaborate with other users on course work.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.