Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program

Author(s): Dana Tessler , Daniel Black

Hold a meeting with the Center of Excellence to build out your program requirements. This phase will help you:

  • Define quality policy, procedures, and guidelines.
  • Develop standard quality planning and review templates to unite IT quality initiatives.
  • Design a standard quality dashboard to help you track progress.

Tags

Quality Management, Improvement, TQM, Center of Excellence, COE, Quality Manager, COBIT, APO11, Manage Quality, Quality Policy, Quality Procedures, Quality Guidelines, Quality Plan, Quality Dashboard, Quality Review

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Thought model representing Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program

Be proactive; it costs exponentially more to fix a problem the longer it goes unnoticed.

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