IT and the business speak different languages. Failing to put your message in language that resonates with the business will create disengagement and resistance. Use Info-Tech’s CXM Strategy Stakeholder Presentation Template to sell your customer experience management (CXM) strategy to the business.
- Capture the most critical aspects of the CXM strategy
- Customize the deck to best convey your message to your project stakeholders
Effective communication takes preparation to get the right content and tone.
