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RingCentral Adds New AI-Powered Features to RingCX
Shashi Bellamkonda, principal research director, highlights the introduction of new AI-powered features to RingCentral's RingCX platform. These enhancements are aimed at improving customer experience by leveraging AI for advanced call handling, analytics, and automation. Bellamkonda points out th...
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Woman Uncovers Mysterious iPhone Editing Trick: 'What Is This?'
Thomas Randall, director of AI market research, discusses the intriguing discovery of an iPhone editing trick that has gained attention online. He emphasizes how such hidden features can significantly enhance user experience by providing more control and customization options. Randall also notes ...
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15 AI Risks Businesses Must Confront and How to Address Them
AI Research Fellow Bill Wong discusses the top AI risks businesses face and how to address them. He emphasizes the importance of understanding potential biases in AI systems, ensuring data privacy, mitigating cybersecurity threats, maintaining regulatory compliance, and addressing the ethical imp...
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MIT Delivers Database Containing 700+ Risks Associated With AI
Brian Jackson, principal research director, comments on the significance of MIT's newly released database containing 700 AI-related risks. Jackson highlights how this resource can be crucial for organizations in understanding and mitigating the potential dangers associated with AI. The database i...
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Anthropic Adds Prompt Caching to Claude, Cutting Costs for Developers
Thomas Randall, director of AI market research, discusses Anthropic's recent addition of prompt caching to its AI language model, Claude, which aims to reduce costs for developers. This feature allows repeated prompts to be stored and reused, minimizing the computational resources required for ge...
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The AI Model Collapse Theory — Why It Matters
Thomas Randall, director of AI market research, comments on the "AI Model Collapse Theory," explaining that the theory posits potential risks of AI models deteriorating due to reliance on flawed or biased data. Randall emphasizes the importance of diverse, high-quality data to maintain AI integri...
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An Overview: Why are SSL/TLS Certificates Getting Revoked?
Fred Chagnon, principal research director, discusses the increasing incidents of SSL/TLS certificate revocations, highlighting the security implications for businesses. He explains that certificates are essential for securing communications, and their revocation can be due to several reasons, suc...
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Snap Voice-Control AR Patent Highlights Roadblocks to Adoption
Thomas Randall, director of AI market research, discusses Snap's recent patent for voice-controlled augmented reality (AR) in social media, highlighting the technological challenges that may hinder its widespread adoption. Randall emphasizes that while the innovation could enhance user experience...
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What’s Next for Microsoft, Bing in the Google Antitrust Decision?
Thomas Randall, director of AI market research, comments on the implications of the Google antitrust decision for Microsoft's Bing. He highlights how this legal outcome could create opportunities for Bing to capture market share and enhance its position in the search engine market. Randall also n...
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