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More Than One-Third of Cloud Environments Are Critically Exposed, Says Tenable
Jeremy Roberts, Senior Workshop Director, and Scott Young, Principal Advisory Director, emphasize the risks cloud environments face in a report published by Tenable. It reveals that over one-third of cloud environments are critically exposed due to poor configurations and inadequate security meas...
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Voice Technology Can Drive Customer Service Efficiency, but Barriers Remain
Thomas Randall, Director of AI Market Research, discusses the impact of generative AI and voice technology on customer service efficiency in this article. He highlights how advancements in AI are enhancing customer interactions by automating repetitive tasks and improving response times, all whil...
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How HP Dodged the July CrowdStrike Outage
John Annand, research practice lead, shares insights on how HP was able to avoid the recent CrowdStrike outage by utilizing its own PC management solutions. The article highlights HP's proactive approach to security and operational resilience, emphasizing the importance of maintaining alternative...
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Intel Patent Could Help Build Security Trust in Enterprise AI
Brian Jackson, Principal Research Director, highlights how Intel's recent patent could improve trust in enterprise AI by addressing security concerns. The patent involves a technique that ensures data privacy by creating a security perimeter around AI processes, making enterprise-level AI adoptio...
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SAP Launches Collaborative AI Agents, Adds Knowledge Graph
Scott Bickley, research practice lead, discusses SAP's launch of collaborative AI agents and the integration of knowledge graphs in its offerings, highlighting the company's strategy to enhance enterprise operations with AI-driven tools. These agents are designed to assist in various business pro...
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How to Create a Winning AI Strategy for Your Business
Principal Research Director Irina Sedenko shares a structured approach for crafting an effective AI strategy. She emphasizes aligning AI initiatives with broader organizational goals to drive measurable business value. Sedenko's framework includes defining clear objectives, assessing capabilities...
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Half of Global Consumers Will Share Personal Data for Better Experiences, Study Finds
Terra Higginson, Principal Research Director, highlights how global consumers are increasingly willing to share personal data in exchange for better experiences, according to insights from Jack Morton's research. The data indicates that consumers value personalized services and are prepared to of...
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It’s a Wrap for the HoloLens 2 Headset
Scott Bickley, research practice lead, comments on the conclusion of Microsoft's HoloLens 2 headset, noting the company's shift in focus toward a broader mixed-reality strategy and its evolving partnerships. While the HoloLens 2 played a significant role in enterprise applications, the discontinu...
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Germany’s Antitrust Authority to Look into Complaint Against Microsoft
Executive Counselor Phil Brunkard discusses Germany's antitrust authority investigating a complaint against Microsoft. The complaint focuses on Microsoft's business practices, particularly in the context of cloud services and potential anti-competitive behavior. This investigation follows increas...
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