Info-Tech in the News
Have a media inquiry?
Get in touch with our team at
pr@infotech.com
Stay up to date on the latest news
Three Mostly Vacant Project Management Office Positions AI Can Augment
Distinguished Analyst and Research Fellow Barry Cousins discusses how AI can augment three often understaffed roles within Project Management Offices (PMOs): project portfolio auditors, project health monitors, and project risk assessors. He emphasizes that AI can automate the enforcement of well...
Read More
HPE Execs Reveal Why They Cancelled $700M AI Server Deal
Practice Lead John Annand comments on HPE's decision to "de-book" certain orders, indicating that suppliers currently hold significant leverage in the market. He notes that this move reflects a broader trend where supply chain constraints have shifted power dynamics, allowing suppliers to priorit...
Read More
Amazon Tries to Help Alexa Get Personal
Thomas Randall, Director of AI Market Research, discusses Amazon's patent application for technology enabling Alexa to identify individual users through voice recognition, aiming to deliver personalized responses. Randall notes that such advancements could make Alexa more intuitive by understandi...
Read More
Is OpenAI Still the Enterprise Tech Influencer It Once Was?
Thomas Randall, Director of AI Market Research, observes that the initial surge of excitement surrounding ChatGPT was partly due to limited alternatives at the time. He notes that as the market has evolved, a plethora of new entrants have emerged, offering diverse AI solutions. This increased com...
Read More
Data Centers Go Nuclear for Power-Hungry AI Workloads
Practice Lead John Annand comments on the increasing interest of data center operators in nuclear power to meet the substantial energy demands of AI workloads. He notes that while nuclear energy offers a stable and carbon-neutral power source, the high costs and lengthy regulatory processes assoc...
Read More
Uber Branches Out Into AI Data Labeling
Irina Sedenko, Principal Research Director, shares insights into Uber's expansion into AI data labeling services. She highlights that Uber's move to offer data labeling services aligns with its expertise in managing vast datasets, particularly in the transportation sector. Sedenko notes that by l...
Read More
Exactly What Would an AI-Centric OS Look Like?
Brian Jackson, Principal Research Director, explores the concept of an AI-centric operating system (OS) and its potential impact on user interaction. He envisions such an OS as one that proactively anticipates user needs, offering suggestions and automating tasks to enhance productivity. Jackson ...
Read More
Ticket Prioritization 101: Optimize Your Support Workflow
Benedict Chang, Advisory Director, and Mahmoud Ramin, Senior Research Analyst, detail effective ticket prioritization strategies for customer support teams. They emphasize the importance of distinguishing between severity and priority when managing support tickets. Severity refers to the technica...
Read More
VMware’s First Contentious Year Under Broadcom Drives Customers to Weigh Other Options
Advisory Fellow Scott Bickley discusses the impact of Broadcom's acquisition of VMware on enterprise IT budgets. He notes that depending on the specific VMware products in use, customers have experienced price increases ranging from twofold to as much as twelvefold. This significant escalation in...
Read More
Featured In
