IT Operations - Templates & Policies
Topics
Types of Content
Guide to Defining a ProjectThis guide is designed to help set expectations for how projects are defined by the organization. Its purpose is to help establish what constitutes a project and to help... |
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Project Prioritization Process TemplateThis advanced guide is designed to assist in establishing and defining the project prioritization process. For organizations that warrant a formal process document, this... |
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Project Request ProcessThis template is designed to inform people inside the organization that a project prioritization exercise is taking place. |
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QA Checklist for Feasibility Studies GuidelinesFeasibility study stakeholders and reviewers should use this checklist to ensure that the quality of the final report follows corporate standards and meets stakeholder... |
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Email Approval TemplateThe project prioritization committee must communicate project rankings to senior management and obtain support for moving forward. |
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Service Desk Executive PresentationImproving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and the... |
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Service Desk Internal Service Level Agreement TemplateCreate the internal service desk SLA by amalgamating the insights from the current and target state analysis. |
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Light Project Request FormUse the Light Project Request Form if your intake processes require less friction. |
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Detailed Project Request FormUse the Detailed Project Request Form if your intake processes require more friction. |
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Project Milestones Report TemplateThe beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this template to determine and create a... |
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