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EUC Strategy and Roadmap TemplateUse this template to document your end-user computing strategy in detail. |
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EUC Strategy Communications TemplateUse this template as a starting point for external communications regarding your end-user computing strategy. |
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User Group and Persona Analysis TemplatePerforming a user group analysis can save you thousands of dollars in licensing and hardware, as well as hours of work every time Microsoft releases an update. |
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EUC Roadmap and Project Monitoring WorkbookUse this tool to map out your end-user computing roadmap, and then to keep your team on track. |
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Requirements Gathering Communication Tracking TemplateUse this template to structure and manage ongoing communications among key requirements gathering implementation stakeholders. |
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Project Level Selection ToolUse this tool to classify your projects into four levels, enabling you to evaluate the risk and complexity of a particular project and match it with an appropriate... |
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Requirements Gathering Documentation ToolUse this tool to identify and track stakeholder involvement, elicitation techniques, and scheduling, as well as to track categorization and prioritization of requirements. |
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Drive Customer Convenience by Enabling Text-Based Customer SupportThis blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support. |
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Cost-Cutting Planning ToolUse this tool to create an IT cost-cutting plan. |
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Optimize Your SQA Practice Using a Full Lifecycle Approach – Executive BriefRead this Executive Brief to understand how Info-Tech can help you develop an SQA plan that provides clear insight into your current and target SQA activities and... |
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