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Drive Customer Convenience by Enabling Text-Based Customer SupportThis blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support. |
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Cost-Cutting Planning ToolUse this tool to create an IT cost-cutting plan. |
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Optimize Your SQA Practice Using a Full Lifecycle Approach – Executive BriefRead this Executive Brief to understand how Info-Tech can help you develop an SQA plan that provides clear insight into your current and target SQA activities and... |
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Optimize Your SQA Practice Using a Full Lifecycle Approach – Phases 1-3This storyboard will help you develop a process to assess the current capabilities of your SQA practice, develop a comprehensive plan for your quality assurance activities,... |
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Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 1: Assess Your Current SQA CapabilitiesThis phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you assess and understand your current SQA practices as well as the... |
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Software Quality Assurance Current State Assessment ToolUse this tool to determine which areas of the software development lifecycle you should focus on improving for quality assurance. |
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Software Quality Assurance Assessment WorkbookUse this template to document exercise outputs of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach. |
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Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 2: Define SQA Target State ProcessesThis phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you identify and define SQA processes and metrics needed to meet quality... |
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Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 3: Determine Optimization InitiativesThis phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you define optimization initiatives required to improve your SQA practice... |
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Software Quality Assurance Plan TemplateUse this template to document a comprehensive SQA plan that provides governance for how your SQA practice is executed. |
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