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Use the Text-Based Customer Support TCO Tool to help determine if one or more use cases for text-based support make sense for your organization to pursue.
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Use the Text-Based Customer Support Acceptable Use Policy to mitigate risks by clearly communicating expectations for both effective and ineffective (or prohibited use) of...
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New PMOs frequently suffer from poorly defined mandates and a lack of leadership vision. Don’t flounder in your new role as PMO director. Hit the ground running to...
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In this week's discussion, a global leader in graphene production shows us the simple equation that will drive the next generation of technology: we must "lightweight"...
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Read this concise Executive Brief to discover how new PMO leaders can make the most of their first 100 days in office.
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Use this storyboard to communicate a strategic vision for your PMO, get the right people behind you, and establish buy-in for a long-term PPM strategy. All in 100 days.
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Success in your new role as PMO leader depends on getting to know what you don’t know, quickly. Use this phase to get up to speed quickly on key PMO considerations.
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Use this tool to help survey PMO sponsors and keep track of your PPM resources and tools.
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Use the MS Project or Excel template to outline the high-level timeline and major milestones for your first 100 days in the PMO.
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The path to understanding your PMO’s role runs through a labyrinth of stakeholder expectations. Use this phase to help perform a thorough stakeholder outreach exercise to...
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