Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics

Author(s): Derek Shank

Build an implementation plan and measure success for continual improvement of KPIs. This phase will take you through the following activities:

  • Build an initiative communication plan.
  • Develop a testing plan for each technical initiative.

Use this phase as part of the full blueprint, Optimize the IT Operations Center.

Tags

Network Operations Center, IT Network Operations Center, NOC Group, NOC Best Practices, Network Operations Center Best Practices, Modernize the Network Operations Center, Modernize the NOC, Modern Network Operations Center, Modern NOC, Automating the NOC, Automating the Network Operations Center, Improving IT Operations with Automation, Continual Improvement for IT Operations, DevOps in IT Operations, IT Operations Metrics, IT Operations KPIs, How to build a NOC, How to build a Network Operations Center, Reduce Toil, Toil and DevOps, How to Reduce Toil, How to Reduce Manual Repetitive Work, How to Reduce Manual Repetitive Work in IT Operations, Increase Project Capacity IT Operations

View the Complete Blueprint:

Thought model representing Optimize the IT Operations Center

Optimize the IT Operations Center

Stop burning budget on non-value adding activities.

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