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COVID-19 Daily Summary – March 19, 2020: Prepare for Remote WorkOur analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want... |
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Develop a COVID-19 Pandemic Response PlanCOVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan. |
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SortSpoke: A Recipe for Turning Unstructured Documents Into Operational DataSortSpoke’s novel approach to machine learning answers a longstanding problem in financial services – how to efficiently extract critical data from inbound, unstructured... |
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Part 2: Microsoft’s Change From Premier to Unified Support May Cost Organizations Up to 30% MoreA year has passed since Microsoft converted Premier Support to Unified. High costs, little information, and few comparable options make it difficult for many organizations... |
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COVID-19 Daily Summary – March 18, 2020: Build Your Pandemic Response PlanOur analysts are standing by around the clock to answer your questions and help you build and implement your pandemic response plan. Call us now to schedule your... |
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ADP Is Keeping Clients Informed During COVID-19ADP is offering updates and webcasts to keep customers informed during the COVID-19 response. There’s a significant impact anticipated for employers, including complex... |
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Pandemic Response Risk AssessmentUse this tool to guide your assessment of risks and issues related to the pandemic response. |
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Carrot or Stick? Addressing Ungoverned IT During COVID-19The onset of emergency remote work, especially with the COVID-19 outbreak, raises important security issues about ungoverned IT. With employees suddenly needing to work... |
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Crisis Management: Guidance for Handling Your Service DeskIn times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their customers... |
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Kr00k Wi-Fi Vulnerability Leads to Widespread ConcernsThere is a vulnerability at the layer 2 Wi-Fi encryption level called Kr00k (formally CVE-2019-15126 in the NIST National Vulnerability Database) affecting Broadcom and... |
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