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Acronis Brings Gen AI Visibility and Protection to the MSP StackAcronis launched GenAI Protection in April 2026, giving MSPs their first natively integrated tool to discover shadow AI usage, block sensitive data uploads to large... |
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Assess and Prioritize Agentic AI Use Cases in Professional Services OrganizationsThis research helps professional services firms assess where agentic AI fits, distinguish it from Gen AI or automation alternatives, and prioritize the use cases worth... |
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HubSpot Service Hub, Freshdesk, HelpDesk, and Zoho Desk Named Customer Service Management Champions in Info-Tech Research Group's 2026 Data Quadrant ReportThe 2026 Customer Service Management Data Quadrant Report from Info-Tech Research Group, powered by SoftwareReviews, recognizes HubSpot Service Hub, Freshdesk, HelpDesk,... |
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Big 5 AI Vendor Roundup: Week of June 8, 2026It has become almost a full-time job to stay current with the glut of news in the AI space. This weekly roundup will get you up to speed on the news and happenings with the... |
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Mid-Year Report: Info-Tech’s Best of 2026The conversation around AI is shifting from exploration to execution. As organizations seek to realize value from their investments, IT leaders are working through the... |
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Info-Tech’s Best of 2026 Mid-Year ReportThe conversation around AI is shifting from exploration to execution. As organizations seek to realize value from their investments, IT leaders are working through the... |
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Most Valuable Agentic AI Use Cases Highlighted at AWS Summit TorontoAWS executives and customers shared insights on the most valuable use cases for agentic AI so far. At the same time, they’re still working on a way to make the costs of... |
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From Data as a Product to the Data Value Chain Keynote PresentationThis keynote presentation from Info-Tech LIVE 2026 examines the data value chain and explores how organizations can move beyond data products to create measurable business... |
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From Data as a Product to the Data Value ChainData doesn’t create value on its own. Value emerges when data drives better insights, decisions, and actions. This keynote presentation from Info-Tech LIVE 2026 examines... |
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Five Key Takeaways From Info-Tech LIVE 2026 Keynote PresentationReview this keynote presentation from Info-Tech LIVE 2026. Presenter(s): Jeremy Roberts, Senior Director, Research & Content, Info-Tech Research Group |
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