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Continual Service Improvement ManagerThis role represents a source of accountability for the continual improvement program. The CSI Manager will be the champion for all Continual Service Improvement... |
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Functional Test Plan TemplateThis tool provides an outline to aid the development of a functional test plan for a software application. |
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Functional Test Results TemplateThis tool provides a template for tracking functional test results. |
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PC Power Saving Plan CalculatorOrganizations can cut PC energy consumption to save significant costs and reduce environmental impact. Use this tool to determine what cost savings are possible and to... |
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PC Power Saving Plans Reduce Costs and Environmental ImpactPC power savings aren't well understood by many organizations, but are easy to achieve and result in reduced energy consumption, cost savings, and lessened environmental... |
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E-Mail TCO WorksheetThe “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific cost... |
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Software Configuration Management Solutions: TCO Comparison ToolSome open-source software configuration management (SCM) tools are as good as their commercial counterparts ? without the licensing fees. Use this Total Cost of Ownership... |
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Flowchart SOP Template (IT)Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Flowchart SOPs (Standard Operating Procedures) are best suited to procedures that... |
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Hierarchical SOP TemplateStandard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating... |
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Step-by-Step SOP TemplateStandard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider using a Step-by-Step SOP... |
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