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Help Desk Software: Comparative TCO CalculatorFor smaller service desks, a hosted (Software-as-a-Service) help desk tool may be more cost-effective than an on-premise package. Use this Total Cost of Ownership (TCO)... |
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Software Configuration Management Tools: Comparative TCO CalculatorFor smaller development teams, open-source software configuration management (SCM) tools are a tempting alternative to commercial off-the-shelf packages. Use this total... |
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Interview Process Guide: Behavioral QuestionsConducting a successful behavioral interview requires careful planning and a process. IT managers who fail to properly prepare risk hiring the wrong person or driving away... |
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Open Source Software (OSS) ArchitectThe Open Source Software (OSS) Architect is responsible for developing expertise in OSS, creating an enterprise-wide open-source strategy, authorizing or rejecting the use... |
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Small Enterprise Change Management Maturity ToolChanges to IT applications (or infrastructure) must be managed properly to avoid disrupting the normal operation of the company. Use this tool to assess and enhance the... |
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Citrix AdministratorThe Citrix Administrator's role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security of the... |
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IT Security ManagerThe IT Security Manager performs two core functions for the enterprise. The first is overseeing the operations of the enterprise's security solutions through management of... |
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Storage AdministratorThe Storage Administrator's role is to operate and performance-tune storage platforms across the organization to ensure high levels of data quality, availability, and... |
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Storage ArchitectThe Storage Architect's role is to plan, design, and analyze the organization's storage infrastructure according to best practices, while ensuring high levels of data... |
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Systems AdministratorThe System Administrator's role is to manage and tune in-house computer software systems and network connections to ensure high levels of availability and security of the... |
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