Tools
Topics
SharePoint for ECM Planning ToolThis tool is a comprehensive checklist of detailed work items required to build and operate a content repository in SharePoint. |
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Enterprise Data ModelsUse this Archi file in conjunction with the blueprint Create and Manage Enterprise Data Models. |
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Enterprise Architecture Tool SelectionAn excerpt from the Create and Manage Enterprise Data Models blueprint. |
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Data Modeling PlaybookA step-by-step playbook to create your data models. |
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SharePoint for ECM Design ToolThis practical worksheet goes step by step through the important decisions you need to make to structure your content in SharePoint. |
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Digital Risk Profile ToolUse this tool to identify which risk categories are of primary concern to your organization based on your internal and external environment, as well as set of predefined... |
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Product Roadmap ToolAn optional tool to help you build out and visualize your first roadmap. |
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Product Backlog Item Prioritization ToolAn optional tool to help you capture your product backlog and prioritize based on your given criteria. |
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Ticket and Call Quality Assessment ToolBetter data leads to better decisions. Use the Ticket and Call Quality Assessment Tool to check in on ticket and call quality quarterly and improve the quality of service... |
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Service Desk Ticket Categorization SchemesThe Ticket Categorization Scheme provides examples of ticket categories to organize the data in the service desk tool and produce reports that help managers manage the... |
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