Tools
Topics
Intake and Prioritization Impact Analysis ToolUse the Intake and Prioritization Impact Analysis Tool to analyze the effects of project intake process change across the organization, and to assess the likelihood of... |
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Business Context Discovery ToolThis tool will provide you with business context questions tailored to your initiative. Based on what you need to know but don't yet know, the tool will recommend specific... |
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Authority MatrixThe tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the... |
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Service Desk Efficiency CalculatorThe purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity. |
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Security Operations Preliminary Maturity Assessment ToolAt a high level, assess your organization’s operational maturity in each of the threat collaboration environment functions. Determine whether the foundational processes... |
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Concept of Operations Maturity Assessment ToolThe Concept of Operations Maturity Assessment Tool will help you systematically understand your current security state. Based on Info-Tech's maturity model, evaluate the... |
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Security Operations RACI Chart & Program PlanAssign responsibilities and develop collaborative process flows for the security operations program. |
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Business Impact Analysis ToolRank your services and systems by criticality. |
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Time Audit WorkbookUse this tool to document the results of your current state assessment and time audit survey. |
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Resource Management Supply-Demand CalculatorThis tool will help you assess IT's overall resource capacity to execute project work relative to the organization's overall demand, both project and non-project. |
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