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Use this tool to identify the effectiveness of your current approach to monitoring and supporting up to five applications, systems, or services.
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This tool guides federal departments and agencies in identifying, evaluating, and prioritizing AI initiatives to address technical debt and budget constraints.
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This tool provides a comprehensive maturity assessment tailored to the unique challenges and opportunities of AI implementation for technical debt reduction in the public...
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Use this workbook as a model or first iteration for your homegrown PPM solution. Follow the steps in Info-Tech's Grow Your Own PPM Solution blueprint to populate,...
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This is a set of ready-to-implement reporting templates for the smaller PMO.
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Use this template to help analyze the user groups who access your service desk.
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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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Use this tool to conduct a comprehensive assessment of your IAM program and develop a roadmap toward your target state.
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Use this tool to document the roles and responsibilities associated with managing identities and access in your organization.
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