Templates & Policies

Summary Business Case Presentation Template

Use this template for a short-form presentation of the business case that focuses on the key analysis.

Business Case Close-Out Form

Use the template to go through a checklist of activities that should happen and the accompanying sign-offs.

Enterprise Service Bus Test Plan Template

Testing the ESB after it has been implemented is a crucial step. Use this template to guide you through choosing your control and test cases, as well as guide you through...

Enterprise Service Bus Implementation Workbook

ESB involves many business units and IT teams that provide ideas and suggestions for the ESB project. Documenting and maintaining those ideas is a challenge. The workbook...

MACD Workflow Mapping Template

This template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an...

IP Telephony and UC End-User Survey Questions

This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...

Unified Communications Solution RFP Template

Use this template to issue a Request for Proposal (RFP) for a unified communications solution.

Modernize Communications Infrastructure Executive Presentation

Use this executive presentation deck to make the case and present the necessary information for modernizing communications infrastructure and advancing the project as a whole.

Communications Infrastructure Stakeholder Focus Group Guide

Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.

Transition Team Communications Template

Use the Transition Team Communications Template to capture and communicate the what, where, when, how, and whom of an organizational change initiative.

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