Templates & Policies
Topics
EUC Strategy and Roadmap TemplateUse this template to document your end-user computing strategy in detail. |
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EUC Strategy Communications TemplateUse this template as a starting point for external communications regarding your end-user computing strategy. |
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User Group and Persona Analysis TemplatePerforming a user group analysis can save you thousands of dollars in licensing and hardware, as well as hours of work every time Microsoft releases an update. |
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Requirements Gathering Communication Tracking TemplateUse this template to structure and manage ongoing communications among key requirements gathering implementation stakeholders. |
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Software Quality Assurance Assessment WorkbookUse this template to document exercise outputs of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach. |
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Software Quality Assurance Plan TemplateUse this template to document a comprehensive SQA plan that provides governance for how your SQA practice is executed. |
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Software Quality Assurance Communication TemplateUse this template to effectively communicate to business stakeholders your findings and the steps required to improve product quality and SQA processes. |
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Text-Based Customer Support Strategic Summary TemplateThe summary template encompasses all activities and delivers an overview of what the strategy will look like in a presentable fashion. Create a defined strategy by... |
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Text-Based Customer Support Project Charter TemplateA project charter serves several important functions. It organizes the selection and procurement project so that you can make efficient and effective resource allocation... |
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Text-Based Customer Support Acceptable Use PolicyUse the Text-Based Customer Support Acceptable Use Policy to mitigate risks by clearly communicating expectations for both effective and ineffective (or prohibited use) of... |
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