Infrastructure & Operations

Zoom Hires Jason Lee as Chief Information Security Officer

As Zoom approaches the end of its 90 day moratorium on enhancements to focus on security, the company names Jason Lee, SalesForce’s former SVP of Security Operations, as...

Webinar: Rationalize Your Collaboration Tools

This webinar provides guidance for IT on inventorying existing collaboration tools, aligning them to the organization's requirements, eliminating overlaps and filling in...

SAM FAQ Template

This template contains sample answers to anticipated questions about the software asset management program.

SAM Communication Plan

Use this template to plan your communications with stakeholder groups about your software asset management implementation project.

Implement Software Asset Management – Phase 4: Build Supporting Processes & Tools

This phase of the blueprint, Implement Software Asset Management, will help you build processes for audits and plan the implementation.

Implement Software Asset Management – Phase 3: Manage, Redeploy & Retire

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software inventory, maintenance, harvest and redeployment, and retirement.

Implement Software Asset Management – Phase 2: Procure, Receive & Deploy

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software requests, procurement, receiving, and deployment.

SAM Budget Workbook

This tool will help you help organize, prioritize, and justify your software budget items for the upcoming year.

SAM Maturity Assessment

This tool will help you assess the current state of your software asset management processes.

Implement Software Asset Management – Phase 1: Assess & Plan

This phase of the blueprint, Implement Software Asset Management, will help you assess the current state and plan the scope of the SAM program, team, and budget.
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