Infrastructure & Operations

Symphony SummitAI’s Latest Release Incorporates More AI Functionality to Enhance Service Management

Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.

Microsoft Introduces Managed Meeting Rooms to Facilitate Online Meetings

Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service...

AWS Sells on Speed, Not Cost

At the opening of AWS Summit in Toronto, Joshua Burgin emphasized that the main benefit of AWS cloud services is increased speed and agility. This aligns with Info-Tech's...

Internet Acceptable Use Policy

Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Slack’s Stock Value Hits All-Time Low

Slack’s stock value continues to plummet, with Microsoft’s Teams offering cited as a major reason.

Microsoft and Cisco Announce Partnership to Enhance Web Conferencing Interoperability

Microsoft and Cisco have announced a partnership to enhance interoperability between Microsoft Teams Rooms and Phone System and Cisco Webex Room. The move reflects growing...

Microsoft and Zoom Announce Partnership for Enhanced Web Conferencing

Coming early 2020, Zoom Rooms will be able to join Microsoft Teams meetings and Microsoft Teams Rooms will be able to join Zoom meetings.

IT Automation Roadmap

Use this tool to plan next steps along your IT automation journey.

Reduce Manual Repetitive Work With IT Automation – Phase 4: Build Automation Roadmap

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you build an IT automation roadmap.

Symphony SummitAI’s Latest Release Incorporates More AI Functionality to Enhance Service Management Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.
Microsoft Introduces Managed Meeting Rooms to Facilitate Online Meetings Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service...
AWS Sells on Speed, Not Cost At the opening of AWS Summit in Toronto, Joshua Burgin emphasized that the main benefit of AWS cloud services is increased speed and agility. This aligns with Info-Tech's...
Internet Acceptable Use Policy Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...
Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.
Slack’s Stock Value Hits All-Time Low Slack’s stock value continues to plummet, with Microsoft’s Teams offering cited as a major reason.
Microsoft and Cisco Announce Partnership to Enhance Web Conferencing Interoperability Microsoft and Cisco have announced a partnership to enhance interoperability between Microsoft Teams Rooms and Phone System and Cisco Webex Room. The move reflects growing...
Microsoft and Zoom Announce Partnership for Enhanced Web Conferencing Coming early 2020, Zoom Rooms will be able to join Microsoft Teams meetings and Microsoft Teams Rooms will be able to join Zoom meetings.
IT Automation Roadmap Use this tool to plan next steps along your IT automation journey.
Reduce Manual Repetitive Work With IT Automation – Phase 4: Build Automation Roadmap This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you build an IT automation roadmap.

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