I&O Process Management

IT Automation Roadmap

Use this tool to plan next steps along your IT automation journey.

ServiceNow New York is Here

ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.

Cherwell Sends Clear Message on UI and AI at Annual User Conference

Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated...

Ayehu Enables Custom Activities

In its latest release, Ayehu has enabled users to create custom activities. This marks a significant shift in Ayehu’s product strategy.

Adoption of Micro Focus’ Service Management Automation X Product Increasing Along With Deployment Options

Micro Focus announced that its Service Management Automation X (SMAX) product has grown its customer count by 133% over the past year and can now be deployed as SaaS in...

SolarWinds Expands Support for Hybrid IT Operations

SolarWinds has announced updates to its IT operations management suite of products. These updates will improve users’ ability to monitor, manage, and secure hybrid...

Ayehu Gives Helping Hand in Building Automation Workflows

Ayehu gives users a helping hand in building workflows. The firm’s strategy aligns with a trend in the automation market, in which vendors are competing over usability and...

Spiceworks Is Adding AI and an On-Premises Version to Its Online Help Desk Tool

Spiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better...

AWS Improves Container Monitoring, Part 1: Observability

AWS is previewing new services that aim to make it easier for customers to monitor containerized applications built using microservice architectures. This should help...

AWS Improves Container Monitoring, Part 2: Container Insights

AWS is previewing Container Insights, a CloudWatch component that allows for greater visibility into containerized applications using microservice architectures.

IT Automation Roadmap Use this tool to plan next steps along your IT automation journey.
ServiceNow New York is Here ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.
Cherwell Sends Clear Message on UI and AI at Annual User Conference Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated...
Ayehu Enables Custom Activities In its latest release, Ayehu has enabled users to create custom activities. This marks a significant shift in Ayehu’s product strategy.
Adoption of Micro Focus’ Service Management Automation X Product Increasing Along With Deployment Options Micro Focus announced that its Service Management Automation X (SMAX) product has grown its customer count by 133% over the past year and can now be deployed as SaaS in...
SolarWinds Expands Support for Hybrid IT Operations SolarWinds has announced updates to its IT operations management suite of products. These updates will improve users’ ability to monitor, manage, and secure hybrid...
Ayehu Gives Helping Hand in Building Automation Workflows Ayehu gives users a helping hand in building workflows. The firm’s strategy aligns with a trend in the automation market, in which vendors are competing over usability and...
Spiceworks Is Adding AI and an On-Premises Version to Its Online Help Desk Tool Spiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better...
AWS Improves Container Monitoring, Part 1: Observability AWS is previewing new services that aim to make it easier for customers to monitor containerized applications built using microservice architectures. This should help...
AWS Improves Container Monitoring, Part 2: Container Insights AWS is previewing Container Insights, a CloudWatch component that allows for greater visibility into containerized applications using microservice architectures.

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