I&O Process Management
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Responsibly Resume IT Operations in the Office – Phase 5: Prioritize Your Tasks and Build the RoadmapOnce you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,... |
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ServiceNow’s Orlando Release Focuses on AI With Now IntelligenceServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital... |
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TietoEVRY to Use Ayehu for SAP AutomationTietoEVRY is using Ayehu NG to automate activities in applications such as SAP. SAP automation has great potential to free up resources in applications teams. |
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TietoEVRY Touts Lack of Lock-In From Third-Party Automation ToolTietoEVRY is using Ayehu for IT automation to avoid locking in its customers. TietoEVRY is betting on its relationship building and quality of service to retain accounts. |
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Ayehu Competes Based on ServiceAyehu is leveraging quality of service as a differentiator. Info-Tech expects that service will continue to become more important among software vendors. |
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Ayehu to Expand Footprint in Application AutomationAyehu is expanding its footprint in automation in the applications space. Info-Tech expects that automation vendors will compete based on their application automation... |
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TietoEVRY and Ayehu Announce PartnershipTietoEVRY and Ayehu have announced a partnership. This partnership aligns with the strategic priorities of both companies. |
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EFSS Market Contraction? Where Are We Now?Predictions of a major decline in EFSS vendors have not yet borne out. |
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Effective Performance Management in a Mass Work-From-Home ScenarioInfrastructure and Operations will have to rethink performance management when many users are working from home. |
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Ayehu Announces Collaboration With Automation AnywhereAyehu announced that it will be collaborating with Automation Anywhere, a robotic process automation (RPA) solution provider. This collaboration is a complementary marriage... |
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