Asset Management
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Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & AcquisitionsClearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations. |
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ServiceNow New York is HereServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups. |
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Cherwell Sends Clear Message on UI and AI at Annual User ConferenceCherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated... |
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Adoption of Micro Focus’ Service Management Automation X Product Increasing Along With Deployment OptionsMicro Focus announced that its Service Management Automation X (SMAX) product has grown its customer count by 133% over the past year and can now be deployed as SaaS in... |
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Spiceworks Is Adding AI and an On-Premises Version to Its Online Help Desk ToolSpiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better... |
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Snow’s Technology Intelligence Suite Can Provide an Avalanche of Value – Once You Have SAM Processes EstablishedSnow Software has expanded its Software Asset Management (SAM) offering with a new technology intelligence suite. SAM teams that combine this technology with process... |
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ServiceNow and Microsoft Partnership: Great for ServiceNow and Microsoft Customers, Great for Vendor Lock-InServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes at... |
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Cherwell’s New Partner Program Will Improve Trust Between Customers and Cherwell PartnersCherwell is overhauling its global channel program. These changes will continue to drive stellar customer service, but don’t use it as an excuse to outsource Cherwell... |
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Control Desk Continues to Woo Enterprise ClientsIBM has an attractive ITSM and ITAM roadmap for Control Desk. The BigFix divestiture, however, raises some pressing questions. |
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Asset Panda Adds Procurement Functionality to Core ITAM ProductAsset Panda has announced the release of four new modules, adding service management and end-to-end asset management functionality to its core, lightweight ITAM offering. ... |
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