Strategy & Governance

IT Spend and Staffing Benchmarking: Realign Resources for Success

IT’s current reality is one where the pressure to manage cost, increase productivity, and innovate relentlessly continues to rise. In this engaging keynote presentation, we...

Balancing Act: Counting the Cost of AI Integration in IT Staffing and Spend

​Are you investing in AI and innovation? Explore the balancing act of managing your IT budget, including the cost of AI, along with staff, hardware, and software spend....

The AI Customer Experience Revolution Is Underway

​We are on the cusp of a customer experience revolution. AI is the future – it is automated and personalized, combining automation with the human touch that we have all...

Use Chaos Theory to Remember the Limits of AI

​It can be easy to think AI can accomplish anything, but there are fundamental limits to its potential. Understanding the basic ideas behind chaos theory can help you...

Can I Trust a Gen AI Chatbot With My Customers?

​Gen AI-enabled customer-facing chatbots can be a valuable tool, but their use comes with pitfalls for an unprepared organization. It’s imperative to keep a human in the...

AI Mind Reading: It’s Not Coming … It’s Already Here

​Brain-machine interfaces and neuroprosthetics have been here for over a decade, but just this year AI mind reading became a technology trend, mostly due to Neuralink’s...

Hope Is Not a Strategy: Why the Organization Needs IT Leaders to Have a Formal IT Strategy

​Many IT leaders fly by the seat of their pants, take orders from the business, or keep their strategy in their heads. None of this positions them as strategic partners and...

Innovation Is Not Enough: Adopt a Culture of Intrapreneurship

​Intrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and learn...

Stop Pretending AI Won't Take People's Jobs

​As AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...

'Cylinders of Excellence' or 'Splendid Silos of Isolation'?

​IT is a team sport, and adversarial relationships between central and distributed IT are unproductive. Historically, organizations have vacillated between centralizing or...
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
GET HELP
Contact Us