Strategy & Governance

AI Marketplace: Customer Experience

​AI is fundamentally transforming how organizations engage with their customers. Explore how to unlock AI-powered customer experience with practical AI applications to meet...

Build or Buy? The AI Vendor Landscape in IT 2025 Keynote

Organizations are eager to adopt generative AI, yet success remains elusive. Learn how you can leverage the Info-Tech AI Marketplace to guide your decision-making process.

Adapt to Uncertainty: Optimize Your Top Areas of IT Spend

Optimizing costs isn’t just a one-off fix of cutting budgets – it’s about making the best use of funds and investments to generate value.

Building Info-Tech’s Chatbot

If you had to start entirely from scratch, with no team or AI technology, how would you start building an AI chatbot? How would you do it in 12 months?

ITFM Cost Optimization

Every dollar spent on IT should drive value, but many IT departments spend money without tracking its impact. Transform IT from a cost center into a strategic powerhouse...

ITFM: The Rise of IT Security Costs

IT security costs have risen dramatically over the past 12 months. Learn what's behind the makeup of that security spend and how it is affecting IT budgets. Learn more in...

“If a Report Falls in the Forest and No One Reads It…”

The problem is not that some reports are always useless, it is that they are only sometimes useful. Explore how AI and a practical framework for topic modeling can help you...

Rebooting Trust: Why IT Strategy Is the New Leadership Strategy

Digital systems have become the primary way people experience an organization. Technology directly impacts how institutions are perceived by users, citizens, and...

ITFM – Metrics & KPIs for IT Financial Management 

Explore essential metrics and key performance indicators to track your IT financial management journey. Learn more in this Info-Tech LIVE 2025 Lightning Round presentation. 

Agentic AI Will Test the Limits of Human Judgment

Organizations winning with agentic AI understand the value of its predictive power in conjunction with human judgment. But the requirement for human involvement can lead to...
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