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This phase of the blueprint, Design Future State, will help you gather requirements, prototype processes, and evaluate alternatives.
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This phase of the blueprint, Finalize the Roadmap, will help you build an implementation plan and finalize a roadmap blueprint.
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This blueprint is designed to help IT and marketing achieve absolute consensus on the prioritization of digital channels and to create a roadmap for IT to build all...
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Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.
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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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