Amazon and Salesforce Join Forces to Improve Their Contact Center Value Propositions

Salesforce is a juggernaut in the customer experience solution space – at Dreamforce 2019, it announced a strategic partnership with Amazon to bolster their respective...

Oracle’s AI Upgrades for ERP and EPM Show Why AI Is in Reach for Any Enterprise

Artificial intelligence continues to fuel the arms race among ERP vendors. Earlier this year, Oracle announced that it has extended the AI (machine learning, to be more...

Bonitasoft BPM Is Now Available in the Cloud

Bonitasoft, an open-source business process management (BPM) vendor, is now offering implementation of its low-code automation software via the cloud.

Krow Adds New Features to Improve Its Performance and Augment User Experience

Krow, a customer-centric professional services automation (PSA) solution, announced new features in its fall 2019 release, improving its customer experience and extending...

Australian Nonprofit Transitions From SharePoint to Nintex Promapp BPM

WISE Employment, an Australian nonprofit work placement organization, has selected Nintex Promapp BPM as the tool to replace SharePoint for business process management (BPM).

Cerner EHR Partners With Uber to Improve Healthcare Logistics

A new partnership has formed between Cerner and Uber, as reported in Forbes. Together the electronic health records (EHR) vendor and ridesharing giant are planning to make...

Kronos Making Inroads in Payroll Services

The demand for a single suite for human capital management (HCM) solutions continues to grow. Kronos recently announced increased growth in the Kronos Cloud Payroll solution.

Conversational UI Is the Talk of Oracle OpenWorld 2019

Conversational user interfaces (UIs) aim to replace traditional point-and-click user interfaces with natural language touchpoints. At OpenWorld 2019, Oracle announced...

Appian’s Financial Viability and the Future of Low-Code Business Process Management

Appian, a major business process management (BPM) vendor, released its financial statement for the second quarter of 2019. The vendor posted a net $6.6 million loss on the...

Constant Contact Expands Its Reach Into Online and Social Marketing for Small Businesses

Constant Contact – a popular vendor for SMB email marketing – recently announced the launch of a suite of tools geared towards SEO and social media marketing for small...
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