A single platform to run your IT department.
Drive continuous improvement in IT with a persistent dashboard built on your data and enriched with our best practice
research, AI‑powered analysis, and expert‑led advisory.
It’s Hard to Run a Successful IT Department. … AI Doesn’t Make it Easier.
Most IT departments face similar problems today:
A Fragmented Data Ecosystem
- Data is fragmented across every system IT runs.
- Service desk, applications, security, finance, projects operate in different data silos which impedes processes and insight instead of enabling them.
IT needs a centralized and unified data platform with security and managed access.
Immature & Informal Core IT Processes
- Critical IT processes remain immature and informally managed, making consistent execution difficult just as scrutiny is rising.
- Excel & PowerPoint tools can no longer be used for critical IT functions.
IT needs a mature management platform with a clear role-based playbook to manage core IT processes and functions.
Demand for IT Is Unlimited & Never Stops
- Lights-on work keeps eating the capacity that’s supposed to go toward the high-impact initiatives leadership is now demanding.
- Shadow IT applications and AI continue to grow and complicate the demands of the environment further.
IT needs out-of-the-box BI and metrics that rank priorities and use IT-tuned AI capabilities to target the highest impact outcomes first.
Data + BI + AI + Advisory within a single integrated platform is the future.
Data
Your IT data, brought together where it can drive decisions.
BI
Pattern recognition and benchmarking that goes beyond native reporting.
AI
AI tuned to IT work, grounded in Infotech research.
Advisory
Infotech human expertise, applied to your data and context.
- 01 Data · Analytics · BI
- 02 Advisory · Projects · Docs · Benefits
- 03 AI & Agentic
- 04 Application Capability
Less Effort, More Value.
We provide high-impact advice with minimal effort on your part.
Limited business context & data leads to lower-quality advice.
Legacy advisory firms provide opinion based best practices without full context or data.
Calls are often limited to one-time interactions that attempt to gather and discover surface-level understanding but often lack in-depth business context.
It takes 5+ days to collect and analyze data to provide high-quality advice.
Consulting firms spend most time gathering and analyzing data that is built for a one-time use.
Gathering and analyzing data takes days, and only after that can any detailed, member-specific insight be delivered.
API connections provide high-quality & persistent value.
Our API connections are easy to set up and provide persistent dashboards and value with business context that evolves as members do.
When core IT data is already at your fingertips, analysis and advice starts immediately with recognizable patterns and issues, so an advisor can focus on the most important part: what to do next.
Out-of-the-box BI + API-Driven IT Advisory
- 1 Best practice driven BI reports do not require configuration or effort
- 2 Provides immediate value without the need to configure or build custom reports
- 3 Helps deliver immediate benchmarking and board-ready reporting
Spend less time gathering information and more time improving IT performance.
Explore the CIO Analytics Platform
Start With Service Desk Analytics
Convert your service desk data into a continuous improvement engine. Connect your data through a one-time API setup, and persistent dashboards will surface patterns and priorities. Turn those insights into tailored recommendations and deliverables through AI‑Assisted Advisory, giving your team the guidance it needs to fix root causes, not just close tickets.
Platform Roadmap
Service Desk Analytics, Application Discovery, and Identity Governance and Administration are the first modules available in the CIO Analytics platform. As additional modules become available, they will extend the same connected data, BI, AI, and advisory model across more core IT functions.
CIO Analytics in Action
Detailed context drives better insights.
Here’s what our members are saying about the value of API‑driven IT advisory.
“I’ve spent many hours trying to create a dashboard and researching how other organizations approach CIO reporting. This is the closest I’ve seen to the information I actually need.”
“For me, it offers an opportunity to rethink the way we’ve always done things. We can use this information to explore how to drive efficiency and gain back time in the long run.”
“There’s meaningful data behind this that can prompt us to look at how we’re doing things and make effective changes, which will be very helpful.”
Available modules
Upcoming modules
Application Management
Assess your application portfolio health and take steps to optimize it.
Vendor Management
Benchmark your software licensing costs.
Enterprise Architecture
Rationalize your application portfolio and build a long-term roadmap.
The best IT leaders won’t run their department on partial information
CIO Analytics combines data, BI, AI, and Infotech advisory into a growing platform, giving IT leaders the full picture and the means to act on it.
I’m Interested