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What is Zoom Spaces?
The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
91 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Spaces?
Pros
- Client Friendly Policies
- Trustworthy
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud-Based
Emergency Alerts
Reporting Analytics
Streaming/Broadcast
Security
Access Permissions Management
Integration
Content Management
Mobile Access
Device Management
Multi-Property Support
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Quality of Features
Vendor Support
Ease of Data Integration
Ease of Customization
Zoom Spaces Reviews
Oluwaseun M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
Intuitive, Smart, and Collaboration-Ready.
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Deep Zoom integration with spatial collaboration tools.
What is your favorite aspect of this product?
Fluid teamwork in interactive virtual spaces.
What do you dislike most about this product?
Occasional lag during high user activity.
What recommendations would you give to someone considering this product?
Ideal for hybrid teams—explore all features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Temitope Justina T.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2025
Nice features, suitable for sales team conference
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Web and video features are working effectively, the videos are very clear during meetings
What is your favorite aspect of this product?
Web and video conference features
What do you dislike most about this product?
Nothing for now
What recommendations would you give to someone considering this product?
I highly recommend the web and video conference features, they're very swift in response.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sasha T.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2024
Catalyzing the impact of a campaign
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Zoom Spaces lets us preview and socialize upcoming initiatives in new ways. But Zoom Spaces is more than just digital signage. Stakeholders can join and navigate these experiences with me. I can add videos, product demos, campaign mood boards, and more to create richly contextual virtual display environments.
What is your favorite aspect of this product?
I can highlight, annotate, and guide walkthroughs, all while getting feedback. As workspaces get more annotations and insights, flexible permissions could be useful. For example, I could give certain partners more access to the platform. The experience is perfect for our audiences.
What do you dislike most about this product?
Static presentations often fail to spark engagement, but with Zoom Spaces, I've been able to combine all promotional and launch assets into digital showcases. Stakeholders don't just see a preview. I immerse them in a showcase that fully illuminates our vision and plans.
What recommendations would you give to someone considering this product?
As marketers, we create stories about our initiatives. But these great ideas didn't work well in presentations. With Zoom Spaces, I can now show my stakeholders what I've created in a way that's more engaging and realistic. The strategy takes effect right away, uniting our entire marketing team and getting them to work together.
Pros
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Saves Time
