Vocalcom Cloud-based Contact Center
What is Vocalcom Cloud-based Contact Center?
Manage all your customer conversations in one place, no matter what the source - phone, web, email, text message, or social media, so sales and service reps can increase sales and offer fast, helpful customer service. Vocalcom cloud contact center provides agents the tools and information they need to excel by offering an intuitive interface that links customer context from different channels and pushes dynamic guidance to agents -- providing more satisfaction, better engagement and a faster resolution for your customers.
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