Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

Filter By

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Trello Reviews

Careem A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Sticky Notes, Streamlined: The HR Case for Trello.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello doesn’t try to be everything—it just gives you a solid visual system to map your chaos. And for a department like ours that juggles onboarding, engagement campaigns, hiring workflows, and policy updates? That simplicity is exactly the appeal.

What is your favorite aspect of this product?

What makes Trello click for us is the sheer flexibility it offers without turning into a bloated mess. Labels, checklists, deadlines, and power-ups like calendar views and Slack integrations give us just enough muscle without making it a chore to manage. Plus, the fact that it plays well with other tools (Google Drive, Jira, even HRIS exports) means we’re not reinventing the wheel—we’re just organizing it better.

What do you dislike most about this product?

It’s easy to accidentally make a board public or forget who has editing rights.

What recommendations would you give to someone considering this product?

If you’re in HR and your department isn’t already using Trello for workflows, you’re probably overcomplicating things. It’s not fancy, but it’s reliable—and in HR, where clarity and timing matter so much, that’s gold. Start small, get one board right, and you’ll find new ways to use it every month.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Laurence C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Ease use

Likeliness to Recommend

7 /10

Pros

  • Efficient Service
  • Effective Service
  • Appreciates Incumbent Status
  • Helps Innovate

Sara H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Strategic look at customization in Trello

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello works for any kind of work whether it is for tech teams, marketing project, or personel without needing a lot of setup. It works on minimum setup that us why it is different.

What is your favorite aspect of this product?

I like that I can quickly see what is going on with my project, It helps stsy on the top on things, even when week gets hectic.

What do you dislike most about this product?

Offline support is limited which feels frustrating sometimes.

What recommendations would you give to someone considering this product?

If you are going with Trello then you must take care of these things like start using things like color labels, deadlines, and checklists right away, they might seem small, but they really help keep things organized as you add more stuff.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Trello Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171