What is Trello?
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Reliable
- Trustworthy
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Resource Management
Time & Expense Tracking
Mobile Access
Budget Management
Hierarchical Task Management
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Trello Reviews
Ezekiel O.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2025
A Simple, Intuitive Tool for Task Management
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello’s visual, drag-and-drop interface makes it super easy to organize tasks, offering a more laid-back, intuitive experience compared to other project management tools that can feel overly complex.
What is your favorite aspect of this product?
I love how customizable the boards are. You can create boards for literally anything, whether personal or team-based, and it's easy to see everything in one glance.
What do you dislike most about this product?
I wish Trello had more robust reporting features. For bigger teams or projects, it can feel like you need extra tools to track progress and metrics efficiently.
What recommendations would you give to someone considering this product?
If you want a simple, no-fuss project management tool that’s highly visual and easy to use, Trello is perfect.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Trello Keeps Teams Aligned and Projects on Track
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Saves Time
Lateef Y.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2025
Effortless and Flexible Planning
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello sets itself apart with its user-friendly, drag and drop interface and flexibility, making it perfect for both solo projects and team collaboration without overwhelming you with features.
What is your favorite aspect of this product?
What I love most about Trello is its customization, being able to tailor boards with labels, checklists, and Power-Ups makes it feel like the tool adapts to you, not the other way around.
What do you dislike most about this product?
What I dislike most about Trello is that as projects get more complex, it can start to feel a bit cluttered and limited unless you upgrade or heavily rely on third-party integrations.
What recommendations would you give to someone considering this product?
If you’re considering Trello, I’d recommend starting with a simple board to get a feel for it, then gradually explore Power-Ups and automation. It’s a great tool, but it shines most when you customize it to fit your workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
