What is TravelPerk?
Book, manage, report, and support all your travel with TravelPerk. TravelPerk is the next-generation business travel platform pioneering the future of business travel. TravelPerk’s all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result is saved time, money, and hassle for everyone. TravelPerk has the world’s largest travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology and consumer-grade design, all of which is enabling companies worldwide to get the most out of their travel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TravelPerk?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Travel and Accommodation Booking
Self-Service
Notifications/Alerts/Updates
Mobile
Policy Configuration/Implementation
Bank/Credit Card Integration
Risk Management
Savings Optimization
Itinerary Management
Expense Automation
Rate Tracking
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
TravelPerk Reviews
Sara D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Easy to use and super useful for work trips!
Likeliness to Recommend
What differentiates TravelPerk from other similar products?
I'd never quite used a product like TravelPerk. It makes booking business trips so easy and it allows for it to be done independently, in our own time and terms, and to evaluate all options that work best for us when organizing a trip.
What is your favorite aspect of this product?
How easy to use it is and that it allows the company to pay directly for your business expenses. It allows to skip the part where you'd have to be reimbursed for it all.
What do you dislike most about this product?
I wish there would be a little more localized options for different countries. There are still plenty, but some are sometimes missing and if those were to also be available it would be a dream!
What recommendations would you give to someone considering this product?
I highly reccommend it! I find it makes booking your business trip so easy and quick and the whole process is very efficient. I would suggest all companies to rely on such a tool, so that their employees can use it to book their trips!
Pros
- Effective Service
- Transparent
- Helps Innovate
- Continually Improving Product
Pedro D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Intuitive, easy to use, clean design, great UX
Likeliness to Recommend
What differentiates TravelPerk from other similar products?
Travel overview, all needs in just one place.
What is your favorite aspect of this product?
The visibility of the travel itinerary, as well as the ease of consultation and understanding in transit
What do you dislike most about this product?
Sometimes it does not indicate itinerary details. For example, it books a train ticket from the airport to another city, but this itinerary does not indicate that in order to take the train to the city it's necessary to leave the airport and go to the main station of the airport city, causing some confusion and necessity of purchasing an extra ticket from airport to the main station.
What recommendations would you give to someone considering this product?
Have your company's travel policy clear and defined to avoid setbacks and expenses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Diego Q.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Efficient, innovative, intuitive
Likeliness to Recommend
What differentiates TravelPerk from other similar products?
It is designed to be efficient, reliable, and intuitive. it is very innovating and functional.
What is your favorite aspect of this product?
efficiency for the teams involved.
What do you dislike most about this product?
nothing so far
What recommendations would you give to someone considering this product?
try it and you'll love it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features