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TeamViewer ONE Logo Award Winner Product Badge
TeamViewer ONE Logo Award Winner Product Badge
TeamViewer

TeamViewer ONE

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer ONE
8.9 /10

What is TeamViewer ONE?

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

Company Details


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Awards & Recognition

TeamViewer ONE won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

File Transfer

89

Screen Share

87

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Video Conferencing

87

Audio Conferencing Call in Bridge

87

Virtual Whiteboard

86

Application Share

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Usability and Intuitiveness

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

TeamViewer ONE Screenshots

TeamViewer ONE Downloads

TeamViewer ONE Videos

TeamViewer ONE Reviews

Hadleigh A.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great remote desktop application

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

One of Teamviewer's most important advantages is the ease with which we can arrange and join meetings, whether at work, at home or on the go. Its superior security allows us to focus on our work rather than being concerned about our safety. It has enhanced our productivity by ensuring that we work in a secure environment where our meeting data and conversations are safeguarded.

What is your favorite aspect of this product?

It has incredible screen quality, is much more responsive, and consistently offers a pleasurable experience. Teamviewer allowed us to participate in meetings virtually, saving us the time and money necessary for setting up and attending actual meetings. The most cutting-edge security measures available in the market are included in TeamViewer, which is also cross-platform compatible and protects all meetings and files.

What do you dislike most about this product?

The need for more information and transparency regarding contract renewal and customer service. They are threatening and rigid, which drives our business away. Not interfere with a long-term partnership. Even when we don't want them to be, the connections we create for meetings are occasionally encrypted, which takes time to scan.

What recommendations would you give to someone considering this product?

For our business, TeamViewer has been incredibly necessary. Since our team is dispersed around the nation, it is not practical for them to travel to our office, given the pandemic. This presented many difficulties for our business. However, TeamViewer has enabled us to overcome them. One can interact with the IT Team to fix their challenges through this app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Ericand-İlişkileri S.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

An efficient and productive meeting tool.

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

We can effortlessly sustain our organization's productivity and collaboration using the single work-from-anywhere Teamviewer platform. In contrast to other meeting solutions, Teamviewer offers unique services, including an exceptional video conference experience, secure data sharing, and straightforward screen sharing capabilities to improve our organization's internal and external collaboration and cooperation.

What is your favorite aspect of this product?

One of our favorite aspects is its VOIP conversations and calls, which link us quickly and with incredible quality to our clients and stakeholders. Due to TeamViewer's unmatched speed and efficiency, there is no lag between me and my target machine. This includes sending commands, exchanging files, and having an intuitive user interface. Another favorite feature I frequently use to remove malware for clients remotely is the ability to reboot a computer into safe mode from a distance.

What do you dislike most about this product?

In addition to the service, it is costly. It is tough to give it a high grade even though it is among the finest in its industry due to its high cost and complicated cancellation policy. When using proxies, the performance has a few problems that must be fixed.

What recommendations would you give to someone considering this product?

It offers excellent platform support. The service is dependable and effective in low bandwidth situations because it has been in the field for a long time. We can securely share our keyboard shortcuts with a remote user through this platform, which helps access files or other services. This tool is quite helpful for screen sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael C.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

4K video and ample security

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

TeamViewer Meeting allows for simple one-to-one chat sessions, group calls, and webinars from both internal and external participants alike. We are able to control meetings through a simple, easy to use interface and meeting invites easily integrate with my calendar

What is your favorite aspect of this product?

It allows team meetings to take place via a in-room touch panel and has options for instant content sharing. The support for screen sharing empowers our global teams to be more connected, productive and engaged

What do you dislike most about this product?

Its better to host and join meetings with a browser rather than the mobile app because the app can lag at times especially when screen sharing with a big number of participants

What recommendations would you give to someone considering this product?

The main thing that TeamViewer Meeting has going for it is that it’s extremely easy to use. It also has a fun vibe that may appeal to many users and it does allow unlimited number of meetings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular TeamViewer ONE Comparisons

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