What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Virtual Whiteboard
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Remote Screenshots
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Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory
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TeamViewer Remote Reviews
Takunda A. M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Expensive business plans
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Enhanced collaboration and remote support
What is your favorite aspect of this product?
Available as a desktop application, mobile app, and web browser extension
What do you dislike most about this product?
The expensive business plan pricing
What recommendations would you give to someone considering this product?
Try other alternatives with better pricing plans
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Inspiring
Aashita R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Best remote desktop app
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Team viewer is great for making remote desktop connections. I use it most to access control over other's computer.
What is your favorite aspect of this product?
Mouse works flawlessly, with remote control.
What do you dislike most about this product?
This is not very good for general calls. For that zoom and teams are better.
What recommendations would you give to someone considering this product?
If your primary motive is to use it for remote desktop/access, then go for it.
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Caring
Nisha S.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2023
Remote Troubleshoot tool
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The software encryption functionality guarantees the safety of my data whenever i utilise its remote connection services.
What is your favorite aspect of this product?
TeamViewer has dependable and secure remote connectivity capabilities. it ensures usage in corporate environment and it works in low bandwidth as well.
What do you dislike most about this product?
meeting functionalities are limited. its best for remote trouble shoot and IT support but not a replacement for new gen communication tools.
What recommendations would you give to someone considering this product?
meeting functionalities are limited. its best for remote trouble shoot and IT support but not a replacement for new gen communication tools.
