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SpotOn Restaurants Logo
SpotOn Restaurants Logo
Spoton, Inc.

SpotOn Restaurants

Composite Score
7.4 /10
CX Score
8.0 /10
Category
SpotOn Restaurants
7.4 /10

What is SpotOn Restaurants?

Get an end-to-end, personalized solution with all the features you need to maximize throughput, grow revenue, and improve your guest experience. SpotOn Restaurants features point-of-sale, custom menu build, table layouts, labor management, and multi-location management.

Company Details


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SpotOn Restaurants Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpotOn Restaurants?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 79

Workforce Management

90

Mobile Capabilities

87

Integrations

85

Advanced Compliance & Statutory

85

Payment Processing

85

Kitchen Course Management

81

PCI Compliance

80

Loyalty Promotions Management

80

Advanced Reporting Analytics

80

Check Settlement Types

75

Table Reservations Management

75

Vendor Capability Ratings

Average 77

Ease of IT Administration

81

Business Value Created

80

Ease of Implementation

80

Availability and Quality of Training

80

Ease of Data Integration

80

Vendor Support

80

Product Strategy and Rate of Improvement

75

Breadth of Features

75

Ease of Customization

75

Usability and Intuitiveness

70

Quality of Features

70

SpotOn Restaurants Reviews

Abasi-Ifreke U.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

A Great product!

Likeliness to Recommend

9 /10

What differentiates SpotOn Restaurants from other similar products?

SpotOn Restaurants is a unique product that stands out from other similar products in a few key ways. It provides a comprehensive suite of solutions to help restaurants manage their operations, from marketing and customer loyalty to ordering and delivery. It also offers a suite of analytics tools to help restaurants better understand their customers and their habits, as well as a range of payment options. Additionally, SpotOn Restaurants is designed to be easy to use and integrate with existing restaurant systems, making it a great choice for restaurants of any size.

What is your favorite aspect of this product?

My favorite aspect of this product is the ease of use. The product is designed to be intuitive and user-friendly, so that even those with limited technical knowledge can quickly and easily navigate the system. It has a range of features that make managing a restaurant much simpler, from tracking inventory and sales to creating menus and managing staff. I also appreciate the customer support that SpotOn restaurant provides, which is available 24/7 and is always willing to help out with any questions or issues I might have.

What do you dislike most about this product?

I have used SpotOn Restaurant product in the past, and I have to say that the thing I dislike most about it is the lack of customization options. The software does not allow for much customization of the user interface or the menus, which can make it difficult to tailor the software to the specific needs of each restaurant. Additionally, the software does not have a great selection of features, and the features that are available are often difficult to use.

What recommendations would you give to someone considering this product?

If you are considering the SpotOn Restaurant product, I would highly recommend it. The product offers a comprehensive suite of features that can help streamline your restaurant operations, from managing customer relationships to tracking inventory and sales. It also provides powerful analytics tools to help you track performance and make better decisions. Additionally, the product is easy to use and can be customized to meet your specific needs. The customer service team is also very helpful and can provide you with additional guidance and support.

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Samuel J.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2023

creates efficiency in payroll, tips and payroll

Likeliness to Recommend

9 /10

What differentiates SpotOn Restaurants from other similar products?

flexible and easy to use technology

What is your favorite aspect of this product?

customized solution combines software & hardware in away that makes sense

What do you dislike most about this product?

customer service does not respond in a timely fashion

What recommendations would you give to someone considering this product?

Make certain to demand info needed from sales rep on front end

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
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