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Sitecore

SiteCore Commerce

Composite Score

6.8 /10

CX Score

6.9 /10

5 Reviews Write a Review

What is SiteCore Commerce?

Sitecore Commerce is a flexible ‘experience commerce’ platform that supports your omnichannel experiences for B2B, B2C, and B2X on one platform. With Sitecore Commerce you can create a custom storefront experience with headless architecture. It provides unique flexibility in fulfillment strategies across locations and third-party suppliers. With Sitecore, you can expand the business with cloud-based, automated scaling capability ensuring secure digital stores with PCI, SOC2 Type 2, GDPR, and CCPA compliances.

Company Details

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SiteCore Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

78 Plan to Renew

64 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SiteCore Commerce?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Trustworthy
Saves Time
Acts with Integrity

Cons

Less Generous
Inhibits Innovation
Slower Product Innovation

Feature Ratings

Average 81

Content Localization

100

Order Portal

Payment Processing

Order Management

Integrated Search

Reporting and Analytics

Predictive Recommendations

Retargeting Capabilities

Microsite Management

Content Management

Catalog Management

Vendor Capability Ratings

Average 73

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

SiteCore Commerce Reviews

Geofrey M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

powerful and scalable

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

it provides alerts to notifies you about the upgrade to maintain the smooth running of the service.

What do you dislike most about this product?

it has steady servers there easy management.

Pros

Reliable
Efficient Service
Includes Product Enhancements
Helps Innovate

Role: Industry Specific Role
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Easy to use, but can be difficult to maintain

Likeliness to Recommend

6 /10

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

Javier G.

Role: Student Academic
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Fantastic!

Likeliness to Recommend

5 /10

What differentiates SiteCore Commerce from other similar products?

Sitecore Commerce stands out for its integration with the Sitecore Experience Platform, providing a seamless blend of content and commerce. Its strength lies in personalization, marketing capabilities, and a unified customer experience across digital channels.

What is your favorite aspect of this product?

Sitecore Commerce is its emphasis on creating a unified and personalized customer experience by seamlessly integrating content and commerce. This approach can contribute to enhanced engagement and conversion rates for businesses.

What do you dislike most about this product?

Sitecore Commerce can be a challenge for smaller businesses or those without dedicated technical resources.

What recommendations would you give to someone considering this product?

Before adopting Sitecore Commerce, carefully evaluate your organization's size, technical expertise, and specific needs. Ensure that you have the necessary resources for implementation and ongoing maintenance, as the platform can be complex.

Pros

Continually Improving Product
Reliable
Trustworthy
Efficient Service

Latest Research

SiteCore Commerce

What is SiteCore Commerce?

Company Details

Need Assistance?

SiteCore Commerce Ratings

71 Likeliness to Recommend

78 Plan to Renew

64 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love SiteCore Commerce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Localization The solution provides support for multiple languages and currencies.

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Order Management Includes order entry, order processing, order tracking, and parts management.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Content Management Includes collaboration, check-in/check-out, and version control.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SiteCore Commerce Reviews

Geofrey M.

powerful and scalable

Likeliness to Recommend

Pros

Easy to use, but can be difficult to maintain

Likeliness to Recommend

Pros

Javier G.

Fantastic!

Likeliness to Recommend

Pros

Title

Feature Ratings

Content Localization

Order Portal

Payment Processing

Order Management

Integrated Search

Reporting and Analytics

Predictive Recommendations

Retargeting Capabilities

Microsite Management

Content Management

Catalog Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement