What is Salesforce Sales Cloud?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Sales Cloud Reviews
Happiness U.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2025
Powerful Sales Tool with a Learning Curve
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce Sales Cloud Enterprise stands out with its advanced pipeline management, conversation intelligence, and sales agents, offering greater customization and automation capabilities. It seamlessly integrates with other Salesforce products and provides premier support, making it ideal for businesses with complex sales process
What is your favorite aspect of this product?
It standout features which include advanced pipeline management, conversation intelligence, and powered sales agents, that enhance sales productivity and revenue growth. The platform also offers customization, automation, and seamless integration with other Salesforce products, providing a unified view of customer interactions.
What do you dislike most about this product?
The complexity and extensive features can be overwhelming for some users, requiring significant training and support. Additionally, the premium product's higher price point may be a barrier for smaller businesses or those with limited budgets.
What recommendations would you give to someone considering this product?
Salesforce Sales Cloud Enterprise is right for your organization, assess your sales needs, consider scalability, and plan for training. Evaluate the platform's customization options and integration capabilities to ensure they meet your business requirements.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Client's Interest First
Carron A.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2025
it's a help desk tool for business.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce stable a powerful reporting fact to deliver information from all place for our company assignment and fact a clear channel of community within parties.
What is your favorite aspect of this product?
It's a very specific tool for development for business. A huge benefits is the number of integration application although not all partner integrations are created equal.
What do you dislike most about this product?
i think reports in classic are difficult to handle. specifically when dividing several scripts. you go to first report setup and save within varied option. for easy reporting in quick you may setup varied filter.
What recommendations would you give to someone considering this product?
it's help us follow up with remember possible consumer. with technology we have raised sale efficiency and most strongly relationship and increased income our business.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Effective Service
Cons
- Less Generous
Harish R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Sales force sales CRM review
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce CRM has been in the market for a while compared to other CRM in the market it is unique with the loaded feature like calling from the CRM easy of integration like integrating LinkedIn sales navigator, import export features and many more.
What is your favorite aspect of this product?
Sales pipeline view, email syncing, flawless recording of activitie.
What do you dislike most about this product?
UI/UX can be improved.
What recommendations would you give to someone considering this product?
Many enterprise organizations use salesforce as their go to CRM, if you organization is buying CRM for a first time do research about the features and customization of the product. Avail only the essential features needed it might cut down your cost as well.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
